Head of Operation

7 days ago


Bekasi, Indonesia PT Persada Inti Utama Full time

A. Objectives:
To provide strategic and operational leadership in managing the service and maintenance of fiber optic networks to ensure high availability, reliability, and quality of service.

B. Key Responsibilities:
1. Service Operations Management
- Lead the service operations team in the execution and maintenance of the fiber optic network.
- Develop and implement standard operating procedures (SOPs) to ensure efficiency and effectiveness.

2. Network Maintenance
- Oversee preventive and corrective maintenance programs for the fiber optic network.
- Determine resource and tool requirements for network maintenance.

3. Incident Management
- Ensure quick and effective response to network incidents.
- Develop incident reports and analyses to identify patterns and prevent future occurrences.

4. Service Quality Improvement
- Measure and analyze service performance to ensure adherence to SLAs (Service Level Agreements) and MTTR.
- Identify areas for improvement and develop new service offerings.

5. Stakeholder Collaboration
- Communicate effectively with customers to understand their requirements and concerns.

6. Budget Management
- Prepare and manage the budget for operations and maintenance.
- Ensure efficient use of resources in line with the established budget.
- Bachelor's degree in Engineering, Management, or a related field.
- Minimum 5-7 years of experience in network operations and maintenance, particularly with fiber optics.
- Strong managerial skills with the ability to lead teams.
- In-depth understanding of network technology and industry trends.



  • Bekasi, Indonesia PT Persada Inti Utama Full time

    Head Building Operation - At least 6 Year(s) of working experience in the related field is required for this position, proven experience in building management or facilities maintenance. - Experience in addressing tenant needs and performing inspections. - Excellent communication and interpersonal skills, with the ability to interact effectively with...

  • Restaurant Head

    2 weeks ago


    Bekasi, Indonesia PT Foodina Inovasi Rasa (Bolekaka Dimsum) Full time

    **Requirement** - Degree in Business Administration hospitality management and/or culinary schooling - Must have experience in Chinese food and Dimsum - Minimum experience 4 years at the same position of Manager in Restaurant - Strong motivation and good personality - Strong managerial, communication and interpersonal skills - Interested in motivating teams...

  • Head Pastry Topping

    2 weeks ago


    Bekasi, Indonesia Donat Bahagia Full time

    Donat Bahagia adalah restoran & kafe dengan produk utama Donat dan Minuman yang hingga kini memiliki 70+ Varian menu dan sudah tersebar di beberapa kota di Indonesia seperti Bandung, Surabaya, Bekasi, Jakarta, dan Tangerang Selatan Mengatur operational bagian topping agar seluruh crew topping menjalankan tugas nya sesuai standar operational prosedur (SOP)...

  • Head of Department

    1 week ago


    Bekasi, Indonesia PHI Group Full time

    Head of Department - Male or Female, graduate from Diploma or Bachelor's degree - Has pre opening experience - At least 3 years experience in same position - Genuine hearth with a strong leadership skill, detail oriented, hands on in operation, lead by example - Good understanding of digital marketing will be advantage - Ready to work under pressure - Able...

  • Operation Director

    2 weeks ago


    Bekasi, Indonesia Humanainternational Full time

    **Requirements**: - Max. 45 yo - Min. 3 years or more in a director role in a food manufacturing field related to our industry - Masterful organizational, communication, and leadership skills, backed by previous professional success - Superior knowledge of multiple operational functions and principles, including finance, customer service, production, and...


  • Bekasi, Indonesia SMART Agribusiness and Food Full time

    Coordinate and ensure that all unit functions under the regional coverage of logistics head are going well - Responsible for the workflow from incoming and outgoing products made according to SOP and or guidance principal - Controlling the delivery of goods with respect to fleet utilization, the feasibility of the fleet in use and the efficiency of...


  • Bekasi, Indonesia OOA Limited Full time

    About the company: A tour operating company specializing in Latin America Destinations. Website: With 20-30 staffs, head office is located in Kenya. While we expand business in Asia, we are actively looking for an applicant with an experience in travel company, who can communicate well in English; other language is a plus ; must be tech savvy and can use...


  • Bekasi, Indonesia PT Swakarya Insan Mandiri (Head Office) Full time

    **Responsibilities**: - Monitor and analyze contact center (mainly desk collection service) performance metrics & client satisfaction. - Identify trends, areas of improvement, and opportunities for optimizing contact center (mainly desk collection service) operations. - Develop reports and presentations to provide insights and recommendations to...


  • Bekasi, Indonesia ZALORA SOUTH EAST ASIA PTE LTD Full time

    ZALORA Indonesia is looking for an Operational Excellence Senior Executive with a sense of responsibility, strong analytical abilities and outstanding communication and social skills to embrace continues improvement culture for Zalora employees.. Projects will be in the scope of Lean Six Sigma/Operational Excellence concepts and tools, such as: VSM, Muda,...


  • Bekasi, Indonesia SMART Agribusiness and Food Full time

    Job Description Summary: - Responsible of thorough operational loading-unloading and transport process of production materials. **Job Description**: - Responsible for the movement of domestic and international goods in compliance with local and international law knowledge of all possible movement constraints, experience in one or two transport modes (Ocean,...

  • Head of Create

    1 week ago


    Bekasi, Indonesia Waste4Change Full time

    Formulate business strategy in production and sales operations strategy Implement efficient processes and standard Monitor the production processes and adjust schedules as needed Be responsible for the selection and maintenance of equipment Monitor product standards and implement quality-control programmes Achieve production & sales target Ensure that...


  • Bekasi, West Java, Indonesia Manajer UmumUnit Bisnis (CEO & Manajemen Umum) Full time

    Job DescriptionWe are seeking a seasoned Human Resource Leader to join our team as the Head of Human Resource. The ideal candidate will possess extensive experience in HR leadership, with a proven track record of developing and implementing successful HR strategies.Key Responsibilities:Develop and implement an effective HR strategy to support the company's...


  • Bekasi, West Java, Indonesia PT Ruang Raya Indonesia Full time

    Key Areas of FocusOur ideal candidate will focus on four critical areas:Operations: Supervise daily branch activities, implement process improvements, and monitor performance metrics.Strategic Planning: Formulate and execute strategic initiatives to drive student growth and maximize revenue.Staff Development: Coach and mentor staff to enhance their skills,...


  • Bekasi, West Java, Indonesia Michael Page Full time

    **Job Description**As a Head of Sales, you'll be responsible for:Developing and executing sales strategies to drive business growth and achieve company targets.Leading and managing the sales team, fostering a high-performance culture and ensuring alignment with business objectives.Overseeing the label and packaging business, ensuring excellence in account...


  • Bekasi, Indonesia PT Dharma Polimetal Tbk Full time

    Collaborate with the plant manufacturing team and operations staff to deliver the highest quality product possible. - Implement and track quality assessments to ensure the plant output meets the customer expectations daily. - Preparing and implementing quality assurance policies and procedures. - Max 35 years old, Bachelor Degree from...


  • Bekasi, Indonesia SMART Agribusiness and Food Full time

    1. Responsible for the movement of domestic and international goods in compliance with local and international law knowledge of all possible movement constraints, experience in one or two transport modes (Ocean, Air or Land) and knowledge of hazardous movements. 2. Coordinates pre-shipping instructions and works with service provider(s) on movements....


  • Bekasi, West Java, Indonesia PT Ruang Raya Indonesia Full time

    Job Description">The successful candidate will be responsible for coordinating and managing our branches within the regional area, ensuring smooth operations and overseeing the academic process.Key Responsibilities:Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and...


  • Bekasi, West Java, Indonesia Manajer UmumUnit Bisnis (CEO & Manajemen Umum) Full time

    Job OverviewWe are seeking a seasoned Human Resource Leader to join our team as the Head of Human Resource. The ideal candidate will possess extensive experience in HR leadership, with a proven track record of developing and implementing successful HR strategies.Responsibilities:Develop and implement an effective HR strategy to support the company's overall...


  • Bekasi, West Java, Indonesia Manajer UmumUnit Bisnis (CEO & Manajemen Umum) Full time

    Responsibilities:Develop and implement the HR strategy to support the company's overall business objectivesLead the Internal HR Transformation to support the business objectivesLead the HR team to deliver best-in-class all HR services, including recruitment, onboarding, training and development, performance management, and employee relationsEstablish and...

  • Service Controller

    7 days ago


    Bekasi, Indonesia Rentokil Initial Full time

    Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives,for example by controlling pests,improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and...