IT Helpdesk Support
4 weeks ago
PT Medifa Infoyasa Suryantara, known as “DoctorTool”, is one of the first and most innovative health technology companies in Indonesia. As a leading startup in healthtech, we help digital transformation through our Clinic Management System (SIM Klinik), patient health apps (DoctorTool Mobile), and hardware IoT (Internet of Things) smart solution (DoctorTool Hub) for automated health measurements. Since 2015, we have served over 700 healthcare facilities in 30 provinces across Indonesia.
**Responsibilities**:
- Troubleshoot and diagnose software issues
- Maintain accurate and up-to-date customer information in the CRM system
- Collaborate with other teams to resolve complex issues and provide solutions
- Provide training and guidance to customers on how to use the platform
- Continuously strive to improve the customer experience
**Qualifications**:
- Bachelor's degree in Computer Science, Information Technology, or related field
- Strong understanding of SaaS and cloud-based technologies
- Strong troubleshooting and problem-solving skills
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Strong attention to detail
- Familiarity with CRM systems and ticketing software
**Salary**: From Rp5,000,000 per month
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IT Support
4 weeks ago
Jakarta, Indonesia PT Mega Utama Development Full time**Deskripsi Pekerjaan**: - Melakukan pemeliharaan dan troubleshoot hardware (PC, Laptop, Printer, Server, LAN/WLAN, etc) - Mampu bekerja secara individu dan team - Melakukan instalasi komputer dan jaringan - Menerima dan menyelesaikan permintaan user terkait IT - Mengerti penanganan mesin Absensi dan CCTV - Bertanggung jawab mengelola dan memelihara...
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IT Support/helpdesk It
4 weeks ago
Jakarta, Indonesia Agent&Co Full time**Kualifikasi**: - Lulusan D3/S1 Teknik Elektro / Teknik Komputer / Sistem Informasi - Menguasai trouble shooting terkait LAN, internet, Windows, Linux, dan komputer desktop / PC - Memiliki kemampuan berpikir logis dan analitic - Bersedia bekerja dalam target dan dateline - Pengalaman kerja min 1 tahun di bidang yang sama **Job Types**: Full-time,...
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IT Support/helpdesk It
12 hours ago
Jakarta, Indonesia Agent&Co Full time**Kualifikasi**: - Lulusan D3/S1 Teknik Elektro / Teknik Komputer / Sistem Informasi - Menguasai trouble shooting terkait LAN, internet, Windows, Linux, dan komputer desktop / PC - Memiliki kemampuan berpikir logis dan analitic - Bersedia bekerja dalam target dan dateline - Pengalaman kerja min 1 tahun di bidang yang sama **Job Types**: Full-time,...
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IT Support/helpdesk
2 weeks ago
Jakarta, Indonesia PT Dinamika Digital Semesta Full timeIT Support/Helpdesk - Memahami cara menggunakan aplikasi - Memahami penggunaan Ms. Word, Excel, Power Point - Mengetahui tentang Jaringan Komputer - Mengetahui tentang Jaringan Komputer - Mengetahui tentang database dan pemrograman - Mampu berkomunikasi dengan baik - Memiliki pemahaman dasar tentang dunia IT "Waspada terhadap Modus Penipuan pada saat proses...
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Software Support Specialist
1 week ago
Jakarta, Indonesia RTLAWRENCE CORPORATION PHILIPPINE BRANCH Full time**RT Lawrence Corporation is expanding!** We are US-based Software Development company with 30 years of experience and have offices in United States, Philippines and Taiwan. We aim to develop next generation B2B products every 7 years to stay ahead of the technology curve. We take pride on our propriety software that we modify and setup base on our clients...
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IT Helpdesk
6 days ago
Jakarta, Indonesia Techtiera Services Indonesia Full timeProvides Single Point of Contact Field Support. - Windows Services: Monday to Friday: 06.00 - 21.00 and Saturday, 08.00 - 14.00 WIB - Windows Services: Monday to Friday, 21:00 - 05.59 WIB - Follow up trouble Ticket from IT Services Desk - Follow Up to Field Support/Technical Support for second level trouble shooting - Acceptable to remote for trouble...
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IT Support Helpdesk
4 weeks ago
Jakarta, Indonesia Mitra Integrasi Informatika Full timeDeskripsi Pekerjaan: - Sebagai First Level Support untuk melakukan respon Insiden dan Service Request Operasional IT - Melakukan Pembuatan Tiket Insiden dan Service Request Operasional IT Harian - Melakukan Analisa insiden, menetapkan Prioritas Insiden, dan melakukan proses eskalasi insiden kepada PIC IT terkait - Melakukan Support terhadap user untuk...
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IT Helpdesk Support
7 days ago
Jakarta, Indonesia Elabram Systems Sdn Bhd Full timeReporting Directly to IT Service Delivery Specialist - Serve as the first contact with customers who need technical assistance via available channels - Layer 1 support for troubleshooting, diagnosing, and resolving technical hardware and/or software issues such as end user devices, meeting room or town hall equipment - Responding in a timely manner to...
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Helpdesk Support
6 days ago
Jakarta, Indonesia PT ALTO Network Full timeCOMPANY DESCRIPTION ALTO Network is a leading payment infrastructure provider as well as the pioneer in payment solution by always bringing the most innovative and impactful technology to connect merchants or financial institutions with their customers to grow their businesses nationwide and beyond. DESIGNATION : Helpdesk Support RESPONSIBILITIES - Give...
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IT Helpdesk
4 weeks ago
Jakarta, Indonesia PT Asuransi Digital Bersama Full time**Responsibilities** - Procure, configure, track and maintain all IT assets and devices, not limited to computers/laptops, networks/routers, printers, mobile phone and software(s) for all employees according to company standard. - Establish vendor engagement, pricing and purchase SLA. - Set up IT assets and maintenance system to ensure ticketing, SLA, up to...
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IT Helpdesk
1 week ago
Jakarta, Indonesia PT Global Infotech Solution Full timeIT Helpdesk - Bachelors degree in computer science, information technology, or a similar field - 3+ years working as IT Helpdesk or end user support - Advanced knowledge of computer hardware systems, including circuit boards, memory modules, and processors - Excellent analytical and diagnostic skills - Advanced knowledge of help desk software and...
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IT Helpdesk Support
4 weeks ago
Jakarta, Indonesia PT Elabram Systems Full time**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** TI, Network Engineer **Jenjang Karir** Pemula / Staf **Job Deskripsi** - Reporting Directly to IT Service Delivery Specialist - Serve as the first contact with customers who need technical assistance via available channels - Layer 1 support for troubleshooting,...
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IT Support
6 days ago
Jakarta, Indonesia IT Help Desk Indonesia Full timeKualifikasi: Usia Max 33thn Berpengalaman sebagai IT Support / IT Helpdesk min 2thn Menguasai perbaikan Printer Manguasai merakit dan instalasi hardware komputer Dapat melakukan instalasi dan konfigurasi software komputer beserta mampu memperbaiki troubleshooting software yang umum Mengerti dan dapat melakukan instalasi dan konfigurasi security computer...
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IT Support
6 days ago
Jakarta, Indonesia IT Help Desk Indonesia Full timeKualifikasi: Usia Max 33thn Berpengalaman sebagai IT Support / IT Helpdesk min 2thn Menguasai perbaikan Printer Manguasai merakit dan instalasi hardware komputer Dapat melakukan instalasi dan konfigurasi software komputer beserta mampu memperbaiki troubleshooting software yang umum Mengerti dan dapat melakukan instalasi dan konfigurasi security computer...
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IT Helpdesk
6 days ago
Jakarta, Indonesia Blibli Full time**Responsibility and Scope of work**: Helpdesk will be layer 0 Handle Ticketing system OTRS Handle Phone (Ext 5) Shifting applied Provide technical assistance and support for incoming queries and issues, related to computer systems, software, and hardware. Respond to queries either in person or over the phone. Ask questions to determine nature of...
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IT Helpdesk Support
2 weeks ago
Jakarta, Indonesia PT RGF Human Resources Agent Indonesia Full timePersyaratan Minimum Diploma degree. Business English proficiency. Min. 2 years of experience as IT Helpdesk with experience as Engineer. Experienced in PC Desktop Management, NW, Server, etc. Able to join soon (less than 1 month notice). Willing to work overtime on weekend if needed. Good personality, high motivation, high responsibility, able to work...
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IT Helpdesk
4 weeks ago
Jakarta, Indonesia Impack Pratama Industri Full time**JOIN WITH IMPACK PRATAMA**: **BEKERJA DI IMPACK**: Sukses kami bergantung pada orang-orang yang bekerja di perusahaan kami, karenanya kami selalu mencari talenta-talenta dan para profesional yang berdedikasi dan mencintai pekerjaannya untuk kemajuan perusahaan. Impack menawarkan suasana dan tempat kerja yang unik dan dinamis, yang menilai, mendukung, dan...
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IT Helpdesk
2 days ago
Jakarta, Indonesia Impack Pratama Industri Full time**JOIN WITH IMPACK PRATAMA**: **BEKERJA DI IMPACK**: Sukses kami bergantung pada orang-orang yang bekerja di perusahaan kami, karenanya kami selalu mencari talenta-talenta dan para profesional yang berdedikasi dan mencintai pekerjaannya untuk kemajuan perusahaan. Impack menawarkan suasana dan tempat kerja yang unik dan dinamis, yang menilai, mendukung, dan...
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Helpdesk & Monitoring Supervisor
2 weeks ago
Jakarta, Indonesia Reeracoen Indonesia Full time6,500,000 IDR ~ 7,500,000 IDR - Jakarta - Education : Bachelor Degree in IT/Computer Science or related major - Language: English communicative - Experience: At least 1-year of experience in Helpdesk & Monitoring 24/7 - Experience in handling ATM Systems (ATM driving/controller, monitoring system, etc.) - Have basic knowledge of IT systems in...
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IT Helpdesk Contact Center
1 week ago
Jakarta, Indonesia PT Mitra Utama Solusi Telematika Full timeUrgent Vacancy IT Helpdesk / IT Support Site Jakarta (sunter, juanda & kebonjeruk) Requirement: 1. Pria dan Wanita Maks 28th 2. Pendidikan min D3 jurusan Teknik Informatika, Teknik Komputer & Manajemen Informatika 3. Diutamakan berpengalaman IT Helpdesk Contac Center min 1th 4. Memahami proses Ticketing 5. Memiliki pengetahuan mengenai Information...