IT Support/helpdesk

**Deskripsi Pekerjaan**: - Melakukan pemeliharaan dan troubleshoot hardware (PC, Laptop, Printer, Server, LAN/WLAN, etc) - Mampu bekerja secara individu dan team - Melakukan instalasi komputer dan jaringan - Menerima dan menyelesaikan permintaan user terkait IT - Mengerti penanganan mesin Absensi dan CCTV - Bertanggung jawab mengelola dan memelihara...

**Kualifikasi**: - Lulusan D3/S1 Teknik Elektro / Teknik Komputer / Sistem Informasi - Menguasai trouble shooting terkait LAN, internet, Windows, Linux, dan komputer desktop / PC - Memiliki kemampuan berpikir logis dan analitic - Bersedia bekerja dalam target dan dateline - Pengalaman kerja min 1 tahun di bidang yang sama **Job Types**: Full-time,...

**Kualifikasi**: - Lulusan D3/S1 Teknik Elektro / Teknik Komputer / Sistem Informasi - Menguasai trouble shooting terkait LAN, internet, Windows, Linux, dan komputer desktop / PC - Memiliki kemampuan berpikir logis dan analitic - Bersedia bekerja dalam target dan dateline - Pengalaman kerja min 1 tahun di bidang yang sama **Job Types**: Full-time,...

**RT Lawrence Corporation is expanding!** We are US-based Software Development company with 30 years of experience and have offices in United States, Philippines and Taiwan. We aim to develop next generation B2B products every 7 years to stay ahead of the technology curve. We take pride on our propriety software that we modify and setup base on our clients...

Provides Single Point of Contact Field Support. - Windows Services: Monday to Friday: 06.00 - 21.00 and Saturday, 08.00 - 14.00 WIB - Windows Services: Monday to Friday, 21:00 - 05.59 WIB - Follow up trouble Ticket from IT Services Desk - Follow Up to Field Support/Technical Support for second level trouble shooting - Acceptable to remote for trouble...

Deskripsi Pekerjaan: - Sebagai First Level Support untuk melakukan respon Insiden dan Service Request Operasional IT - Melakukan Pembuatan Tiket Insiden dan Service Request Operasional IT Harian - Melakukan Analisa insiden, menetapkan Prioritas Insiden, dan melakukan proses eskalasi insiden kepada PIC IT terkait - Melakukan Support terhadap user untuk...

Reporting Directly to IT Service Delivery Specialist - Serve as the first contact with customers who need technical assistance via available channels - Layer 1 support for troubleshooting, diagnosing, and resolving technical hardware and/or software issues such as end user devices, meeting room or town hall equipment - Responding in a timely manner to...

COMPANY DESCRIPTION ALTO Network is a leading payment infrastructure provider as well as the pioneer in payment solution by always bringing the most innovative and impactful technology to connect merchants or financial institutions with their customers to grow their businesses nationwide and beyond. DESIGNATION : Helpdesk Support RESPONSIBILITIES - Give...

**Responsibilities** - Procure, configure, track and maintain all IT assets and devices, not limited to computers/laptops, networks/routers, printers, mobile phone and software(s) for all employees according to company standard. - Establish vendor engagement, pricing and purchase SLA. - Set up IT assets and maintenance system to ensure ticketing, SLA, up to...

IT Helpdesk - Bachelors degree in computer science, information technology, or a similar field - 3+ years working as IT Helpdesk or end user support - Advanced knowledge of computer hardware systems, including circuit boards, memory modules, and processors - Excellent analytical and diagnostic skills - Advanced knowledge of help desk software and...

**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** TI, Network Engineer **Jenjang Karir** Pemula / Staf **Job Deskripsi** - Reporting Directly to IT Service Delivery Specialist - Serve as the first contact with customers who need technical assistance via available channels - Layer 1 support for troubleshooting,...

Kualifikasi: Usia Max 33thn Berpengalaman sebagai IT Support / IT Helpdesk min 2thn Menguasai perbaikan Printer Manguasai merakit dan instalasi hardware komputer Dapat melakukan instalasi dan konfigurasi software komputer beserta mampu memperbaiki troubleshooting software yang umum Mengerti dan dapat melakukan instalasi dan konfigurasi security computer...

Kualifikasi: Usia Max 33thn Berpengalaman sebagai IT Support / IT Helpdesk min 2thn Menguasai perbaikan Printer Manguasai merakit dan instalasi hardware komputer Dapat melakukan instalasi dan konfigurasi software komputer beserta mampu memperbaiki troubleshooting software yang umum Mengerti dan dapat melakukan instalasi dan konfigurasi security computer...

**Responsibility and Scope of work**: Helpdesk will be layer 0 Handle Ticketing system OTRS Handle Phone (Ext 5) Shifting applied Provide technical assistance and support for incoming queries and issues, related to computer systems, software, and hardware. Respond to queries either in person or over the phone. Ask questions to determine nature of...

Persyaratan Minimum Diploma degree. Business English proficiency. Min. 2 years of experience as IT Helpdesk with experience as Engineer. Experienced in PC Desktop Management, NW, Server, etc. Able to join soon (less than 1 month notice). Willing to work overtime on weekend if needed. Good personality, high motivation, high responsibility, able to work...

**JOIN WITH IMPACK PRATAMA**: **BEKERJA DI IMPACK**: Sukses kami bergantung pada orang-orang yang bekerja di perusahaan kami, karenanya kami selalu mencari talenta-talenta dan para profesional yang berdedikasi dan mencintai pekerjaannya untuk kemajuan perusahaan. Impack menawarkan suasana dan tempat kerja yang unik dan dinamis, yang menilai, mendukung, dan...

**JOIN WITH IMPACK PRATAMA**: **BEKERJA DI IMPACK**: Sukses kami bergantung pada orang-orang yang bekerja di perusahaan kami, karenanya kami selalu mencari talenta-talenta dan para profesional yang berdedikasi dan mencintai pekerjaannya untuk kemajuan perusahaan. Impack menawarkan suasana dan tempat kerja yang unik dan dinamis, yang menilai, mendukung, dan...

6,500,000 IDR ~ 7,500,000 IDR - Jakarta - Education : Bachelor Degree in IT/Computer Science or related major - Language: English communicative - Experience: At least 1-year of experience in Helpdesk & Monitoring 24/7 - Experience in handling ATM Systems (ATM driving/controller, monitoring system, etc.) - Have basic knowledge of IT systems in...

Urgent Vacancy IT Helpdesk / IT Support Site Jakarta (sunter, juanda & kebonjeruk) Requirement: 1. Pria dan Wanita Maks 28th 2. Pendidikan min D3 jurusan Teknik Informatika, Teknik Komputer & Manajemen Informatika 3. Diutamakan berpengalaman IT Helpdesk Contac Center min 1th 4. Memahami proses Ticketing 5. Memiliki pengetahuan mengenai Information...

Provides technical assistance and support to customers Receives and answers, within well-established guidelines, to call center questions and complaints Answers users' inquiries regarding software and hardware operation to resolve problems Dispatches service requests on a day-to-day basis and escalates issues to 2nd level troubleshooters Maintain a...