Quality Business Unit E

4 months ago


Jakarta, Indonesia Prudential plc Full time

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
- Conduct performance analysis of Sales forces (production and persistence) to manage and improve sales quality.
- Conduct of post sales interview to sales forces to get feedback regarding sales process and standard practice for mitigation and improve sales quality.
- Handling cases regarding code of conduct, Forgery-Fraud, Misappropriate Premium, and customer major complaint
- Coordination with Claim Investigator and Sales Force Investigator to investigate the suspicious claim an sales fraud


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