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Junior E-commerce Support

4 weeks ago

Jakarta, Indonesia Tanamera Coffee Indonesia Full time

**Responsibilities**:

- **E-commerce Operations**: Support the day-to-day operations of the e-commerce platform, including product listings, order processing, and customer inquiries.
- **Customer Service**: Provide excellent service, address inquiries, and resolve customer issues.
- **Content Management**: Ensure accurate and engaging product descriptions, images, and website content.
- **Campaign & Promo**:Assist regular online campaign & promotion, including campaign plan, promo list, and In-App promo collaterals
- **Marketing Support**: Collaborate with the marketing team to execute promotional campaigns, create engaging content, and optimize product visibility on our e-commerce platform.
- **Quality Assurance**: Conduct regular checks on product listings, website functionality, and customer interactions to maintain high standards of quality and user experience.

**Job Qualifications**:

- Bachelor's degree in Business Administration, Marketing, E-commerce, or a related field.
- Strong attention to detail and excellent organizational skills.
- Effective communication skills, both written and verbal.
- Familiarity with e-commerce platforms and content management systems preferred.
- Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
- Analytical mindset with the ability to interpret data and draw meaningful insights.
- Previous experience in retail, customer service, or e-commerce is advantageous.