Project Logistics Customer Excellence Specialist

5 months ago


Surabaya, Indonesia Kuehne+Nagel Full time

We deliver high quality solutions to our customers and we are leaders in the logistics industry. Join us and become a part of our great team.
** Your Role**: Your primary objective will be to organize + supervise the transport of all orders, ensuring a high level of customer excellence. Your role is to provide helpful information, answering questions + responding to complaints while ensuring the profitability of orders, correct invoicing + data quality.
** Your Responsibilities**:

- To make all suitable + relevant arrangements for shipment handling independently (not limited to heavy lift + oversized cargo) via air, sea, barge, charters etc. ensuring key performance indicators are met.
- To ensure an accurate level of data quality, ensuring that all systems are kept up to date promptly.
- To ensure accurate + timely production of relevant documentation (including but not limited to import/export declarations, customs clearance, MES declarations).
- To prepare spot quotations, data for tender documents + actively participate in commercial support.
- To complete all tasks + administration relating to local services such as trucking, warehousing services including full hub operations, cargo surveys etc. where applicable.
- To complete all required file administration including documentation, billing, + vendor invoices/ebills acknowledgement + weekly forwarding sub-ledger (FSL).
- To take appropriate corrective action +/or notify relevant person + office to prevent a re-occurrence of customer complaints.
- To report incidents + hazards as per the relevant working instructions.

**Your Skills and Experiences**:

- 2+ Years’ experience in project Logistics, preferably gained in a 3PL or competitive services environment.
- Ability to converse fluently in Bahasa Indonesia and English in both written and verbal
- Proven problem solver
- Financial Acumen
- Collaborative and open personality to bring teams together to provide customer excellence
- Analytical and planning
- Team Player
- Willing to be work from Lamongan

**About Kuehne+Nagel***

With over employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.

CONTACT

Hera Setyowati



  • Surabaya, Indonesia Kuehne+Nagel Full time

    Are you ready to take your career to the next level in the world of logistics and supply chain management? Kuehne + Nagel, a global leader in logistics and supply chain solutions, is seeking a dynamic and talented individual to join our team in Project Logistics as a Customer Excellence Specialist. ** Your Role **:Your primary objective will be to organize...


  • Surabaya, Indonesia Kuehne+Nagel Full time

    Are you ready to take your career to new heights? Kuehne + Nagel Indonesia is looking for dynamic and talented individuals to join our team as Project Logistics Revenue Care Specialists! As a global leader in logistics and supply chain solutions, Kuehne + Nagel is committed to delivering excellence to our clients, and we want you to be a part of our success...


  • Surabaya, Indonesia Kuehne+Nagel Full time

    ** Your Role**: You will be responsible for the smooth + compliant operations of all customs-related activities while keeping abreast of updated customs related regulations. You will do this by working with a variety of internal + external stakeholders ** Your Responsibilities**: - To submit customs declaration form(s) + complete related activities as...


  • Surabaya, Indonesia Kuehne+Nagel Full time

    ** Your Role**: You will be responsible for the smooth + compliant operations of all customs-related activities while keeping abreast of updated customs related regulations. You will do this by working with a variety of internal + external stakeholders. ** Your Responsibilities**: - To submit customs declaration form(s) + complete related activities as...

  • Project Marketing

    5 months ago


    Surabaya, Indonesia PT Java Logistics International Full time

    **Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Pemasaran (Teknis), Manajemen Proyek **Jenjang Karir** Staf Senior **Job Deskripsi** 1. Mengedukasi client/customer perihal transportasi yang efisien sesuai dengan kebutuhan 2. Mengkoordinasi dan meningkatkan profit perusahaan 3. Melakukan strategi marketing yang...

  • Logistic Administrator

    5 months ago


    Surabaya, Indonesia PT Tiga Rasa Indonesia Full time

    Persyaratan 1. Diploma or Bachelor’s degree of accounting or related field 2. Work experience as a Logistics Administrator, Warehouse Administrator or similar role 3. Knowledge of logistics software or transport management systems 4. Basic accounting knowledge 5. Excellent organizational and time-management skills 6. Good communication skills 7. BSc...


  • Surabaya, Indonesia Kuehne+Nagel Full time

    Are you thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel. Our Surabaya, Indonesia branch is looking for a new Sales Representative to join their Sea Logistics team. - ** Your Role **:You will focus on developing +...


  • Surabaya, Indonesia Kuehne+Nagel Full time

    Come and Join with Us ** Your Role**: To ensure the smooth operation of the warehouse through coordinating a specific team of contract logistics specialists. ** Your Responsibilities**: - To assess workloads within the allocated team +allocate resources adequately on a daily basis. - To complete duties relating to warehousing activities + attend to direct...


  • Surabaya, Indonesia Kuehne+Nagel Full time

    Are you thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel. Our Surabaya, Indonesia branch is looking for a new Sales Representative to join their Sea Logistics team. - ** Your Role **:You will focus on developing +...

  • Project Manager

    2 months ago


    Surabaya, Indonesia Zacklim Flat Floor Specialist Sdn Bhd Full time

    Project Manager (construction specializes in Floor only): - Degree Holder in CIVIL or related field of engineering - Minimum 5 years of work experience will be advantage - Computer literate (AUTO CAD) - Willing to travel across Malaysia for site visit. Responsibility: - Participate in pre-construction and on site meetings. - conduct site visits and...


  • Surabaya, Indonesia HILTI Full time

    As a Construction Project Manager, you will lead a multi-functional capture team on construction projects from early design to execution to achieve high share of wallet leveraging Hilti solutions to all customer stakeholder, owner, EPC and specifiers, contractors. Work with commercial, technical, logistic, financial, legal aspects related to providing...


  • Surabaya, Indonesia KUPU ID Full time

    **Requirements**: - Minimum 2 years of experience as a Sales from international courier services or freight forwarding (preferably from China based company or have China lane-based customers) **very preferably from DHL, FedEx, & UPS.**: - Minimum graduated D3 degree. - Having Export and Import knowledge and experiences. - Good communication in both spoken...


  • Surabaya, Indonesia Kuehne+Nagel Full time

    Are you thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel. Our Surabaya, Indonesia branch is looking for a new Sales Representative to join their Sea Logistics team. ** Your Role **:You will focus on developing +...


  • Surabaya, Indonesia PT. Raja Cargo & Logistics Full time

    Meet and establish good relationships with customers - Meet with vendor partners - Improve courier performance - Prepare reports for superiors - Ensure Pick-up and Delivery SLAs reach a minimum of 99% - Operation process improvement - Visit branches for monitoring and evaluation - Review workload and workforce to ensure targets are met - Support all business...

  • Logistic Supervisor

    5 months ago


    Surabaya, Indonesia Jiva Agriculture Full time

    Fulfillment and Logistic**Logistic Supervisor - East Java**: - Surabaya,East Java - Full Time General Overview The Logistic Supervisor will plan, organize, and manage truck fleets for delivery purposes. In addition, build partnerships with vendors and stakeholders for company transportation purposes. - This role will report directly to the Fulfillment...


  • Surabaya, Indonesia Kuehne+Nagel Full time

    Are you thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel. Our Surabaya, Indonesia branch is looking for a new Sales Representative to join their Sea Logistics team. - ** Your Role **:You will focus on developing +...


  • Surabaya, Indonesia Kuehne+Nagel Full time

    Embark on your path towards a successful career. Kuehne+Nagel stands out as an innovative logistics company with adaptability and efficiency at our core. Our advanced processes enable us to deliver exceptional services to our clients and customers. Your knowledge, expertise and distinct skillsets will play a vital role in driving the organization’s...

  • B2b Sales Logistic

    5 months ago


    Surabaya, Indonesia Reeracoen Indonesia Full time

    8,000,000 IDR ~ 12,000,000 IDR - Surabaya- Education: Min. Diploma Degree in any major - Experience: Min. 2-5 years experience in B2B logistics sales (trucking, forwarding/export-import) - Driver Licence: SIM A/SIM C - Has a pipeline & a good achievement history - New customer hunters (not key accounts that manage old customers) - High salesmanship, always...

  • Marketing Specialist

    5 months ago


    Surabaya, Indonesia Angusta System - AndTalent Full time

    AndTalent under Angusta Systems Company Australia - connects high-quality professionals with leading Australian companies for mutual success company based in Australia - is hiring for a position! **Marketing Specialist** AndTalent is a distinguished talent pool company facilitating the connection between highly skilled professionals and prominent...

  • Customer Service

    5 months ago


    Surabaya, Indonesia PT Otto Menara Globalindo Full time

    **Company Description** McEasy is Indonesia's Top Transportation Management System with IoT Integration. Hundreds of companies use our products to assist their operations and logistics, including Alfamidi, FedEx, Club, Cleo, Anteraja, MGM Bosco, PO Rosalia Indah, Mulia Ceramics, Polda Jatim, Go Trans, AKAS, and etc. - Mengurus komplain yang masuk dari...