Field Service Technician

3 months ago

Balikpapan, Indonesia Sandvik Full time

The role is getting customer satisfaction by participating in installing, repairing, inspecting and commissioning service, considering economical and other aspects. Responsible for standard maintenance, faultfinding, taking customer and Sandvik framework and requirements into account.

MAIN RESPONSIBILITIES

MAINTENANCE AND REPAIR- To participate as assistant in below tasks: Install, repair, inspect and commission products and equipment of different kind at customer site or own premises.- Report and document results after above actions. Support the customer’s product/equipment/processes by suggesting possible improvements. Plan, conduct and maintain tools and equipment for service work.- Identify components, understand basic functionality, and conduct maintenance and repair work accordingly. This includes the provision of preventive and cost-efficient repairs.- Understand system functionality and interactions of hydraulics / mechanics / electrics / automation / pneumatics/ materials.- Conduct root cause analysis (RCA) to identify and solve common problems, solve standard problems, and is guided by more senior technicians for more complex tasks.- Ensure work area is kept clean and tidy, and that tools and equipment are stored appropriately.

PLANNING AND REPORTING- Plan to have the correct tools and parts needed to perform tasks according to work procedures. (e.g. collect service kits to perform service on machine, book special tools required etc.).

CUSTOMER VALUE ADD- Uses knowledge and experience to solve standard problems for customers.- Coach customer technicians on basic servicing and maintenance principles.

COLLABORATION WITH PARTS & SERVICES AND EQUIPMENT DIVISIONS- Collaborate within the Sales Area (including territories/countries etc.) with supervisor, senior technicians, and peers.- Participate in local equipment division training and comply with the requirements of a Sandvik Maintenance Technician.- Awareness of new product launches.- Understand how business or related KPIs impact in their operational efficiency.- Ensure that routine work procedures (using the tools provided), are carried out according to safety standards.

HEALTH & SAFETY- Adopt a positive approach to building a sustainable Sandvik Environment, Health and Safety (EHS) culture within the workplace.- Conduct yourself in accordance with Sandvik EHS Vision to achieve Zero Harm to our people, the environment we work in, our customers and our suppliers.- Take reasonable care for your own health and safety and ensure that your actions do not adversely affect the environment or the health and safety of anyone in the workplace.- Comply with all aspects of the Sandvik Environment, Health & Safety Policy, EHS Mining and any reasonable instructions, procedures or systems that are given in the interest of providing safe work practices in the workplace and to eliminate environmental harm.- Identify and report any unsafe work behaviors/practices, hazards and incidents immediately.

EXPERIENCE- 0-3 Years experience in heavy equipment preferably knowing Sandvik Equipment.- Basic to proficient Root Cause Analysis.

EDUCATION, LICENCES & CERTIFICATES- High school diploma or technical training or technical college.- Certified Basic Mechanical Course.- Minimum basic conversation in English Competencies:
- Basic Equipment knowledge and skills in at least one equipment type (automation a pre-requisite): Load & Haul, Drilling and Rigging, Rock Drill Technologies, Automation and/or Rock Drills.- iSERIES - Basic knowledge and skills in the following: Decentralized Automation - Bus Technology; Control Systems; Mechanics; Hydraulics; Pneumatics; Electrics.

Our Culture

We conduct business in a sustainable and responsible manner. To achieve this, we always act in line with our high ethical standards. Putting safety first and always showing consideration for the environment and the communities in which we operate. Finally, we care about others and build relationships based on honesty, respect, and trust.

At Sandvik, we recognize that we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect.

  • Senior Service Technician

    2 months ago

    Balikpapan, Indonesia Sandvik Full time

    The role is Carry out maintaining, repairing and inspecting activities, using diverse tools and techniques with limited supervision. Workshop or customer site based, working under guidance of more senior service technicians. MAIN RESPONSIBILITIES MAINTENANCE AND REPAIR- Maintenance and Servicing Equipment.- Plan for correct tools and parts required to...

  • Field Technician

    3 weeks ago

    Balikpapan, Indonesia PT.HIMAWAN PUTRA Full time

    Deskripsi pekerjaan Field Technician PT. Himawan Putra CorporationTanggungjawab Kerja: - Instalasi mesin baru ke bengkel customer. - Memberi training kepada pengguna mesin. - Maintenance berkala pada mesin. - Analisa dan perbaikan sistem mekanis, elektronik, hidrolik dan pneumatik. Persyaratan: - Pendidikan mínimal STM/sederajat. - Ahli dan senang...

  • Service Technician

    3 months ago

    Balikpapan, Indonesia NOV Inc. Full time

    Capable to perform Rental Tools service for NOV Downhole Toosl product - Performs work start to finish utilizing all workshop equipment and machines. - Monitor condition of equipment and machinery in use and recommends preventative maintenance and repair solutions to supervisor. - Perform TSM for service report tools, and check tools status on Track A Tools...

  • Field Service Engineer

    2 months ago

    Balikpapan, Indonesia KSB SE & Co. KGaA Full time

    The Field Service Engineer will be responsible for providing on-site technical support and services for KSB products or equipment. This role involves installation, troubleshooting, maintenance, and repair tasks to ensure optimal performance and customer satisfaction.- To execute technical issue on site & Workshop- Performing and responsible for Installation,...

  • Service Technician

    4 months ago

    Balikpapan, Indonesia Rentokil Initial Full time

    Rentokil Initial adalah perusahaan jasa multinasional yang telah tersebar di 70 negara dengan jumlah karyawan sebanyak 35.000. Kami berusaha untuk melindungi Anda dan meningkatkan kehidupan, misalnya dengan mengendalikan hama, meningkatkan kebersihan. Kami ahli dalam bidang beroperasi dan berinvestasi dalam pelatihan, sains, inovasi, serta teknologi....

  • Laboratory Technician

    4 months ago

    Balikpapan, Indonesia Siloam Hospitals Group Full time

    **Company Description** Siloam Hospital Balikpapan caters to a wide range of health issues, from diagnosis to treatment of various diseases, including chronic diseases and maternal and infant care. As a leading hospital supported by a team of expert doctors in the fields of neuroscience and cardiology, Siloam Hospital Balikpapan also provides a 24-hour...

  • Planner

    2 months ago

    Balikpapan, Indonesia Epiroc AB Full time

    1. Service Scheduling and Coordination: Developing and managing schedules for service delivery, ensuring timely and efficient deployment of resources (Forecast Planning Schedule Yearly, Monthly, Weekly) 2. Resource Allocation: Coordinate with Operation Supervisor for allocating technicians, equipment/tools, and other resources to meet service demands,...

  • Wireline Tractor Field Specialist

    4 months ago

    Balikpapan, Indonesia Baker Hughes Full time

    **Can you deliver a flawless execution of products and services?** **Would you like to work in the field, managing a team?** **Join our Wireline Team** We are the leader in well construction and production, our innovative physical and digital solutions improve efficiency, production and maximize reservoir value. Our team is the repair hub for all, global...

  • Electrician Technician

    4 months ago

    Balikpapan, Indonesia PT. Bhumi Phala Perkasa Full time

    1. Graduate from diploma school (Electrical Engineering) or senior high school (e.g. SMU, SMA, or STM) with 3 years experience in the same field. 2. Trained or certificated in safe load indicator calibration, lifting equipment electrical equipment and control, tower lifting equipment electrical system etc. 3. Must Have Valid Rigging Training/ RIGGER ( MIGAS...

  • Technician

    2 months ago

    Balikpapan, Indonesia Marriott International, Inc Full time

    **Additional Information** **Job Number**24197387 **Job Category**Engineering & Facilities **Location**Four Points by Sheraton Balikpapan, Jalan Pelita No 19, Balikpapan, East Kalimantan, Indonesia **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management **ORGANIZATION DESCRIPTION** Where timeless classics are woven with modern...

  • Customer Service Desk Staff

    4 months ago

    Balikpapan, Indonesia Sinarmas Land Full time

    **Job Descriptions**: - Provide information and assistance needed by customers in accordance with standard operating procedures (SOP). - Ensure customer satisfaction by responding to their inquiries. - Coordinate with other divisions to resolve customer complaints. - Record the customer complaint and prepare the complaint reports on daily basis. - Prepare...

  • Team Leader

    2 months ago

    Balikpapan, Indonesia Epiroc AB Full time

    GENERAL 1. Attend & follow up meeting such as daily pre-shift meeting, performance meeting, safety meeting, and safety inspection. 2. Proactively providing feedback to improve aspects of safety, health, environment, and service quality. 3. Implement good communication ethics with Customers and with coworkers, both to receive information properly and to...

  • Trainer

    2 months ago

    Balikpapan, Indonesia Epiroc AB Full time

    The primary purpose of a trainer for underground products is to ensure that employees are well-versed in the proper use, maintenance, and safety procedures for underground equipment or products. This role aims to enhance operational efficiency, minimize safety risks, and ensure compliance with industry standards by equipping employees with the necessary...

  • Direct Sales Supervisor

    4 months ago

    Balikpapan, Indonesia MyRepublic Full time

    PT Eka Mas Republik (member of Sinarmas) merupakan perusahaan yang bergerak di bidang Internet Service Provider (ISP). Saat ini kami sedang membuka kesempatan berkarir sebagai: Direct Sales Supervisor Balikpapan Kualifikasi: - Pendidikan mínimal D3 - Min. 2 tahun pengalaman sebagai sales door to door - Memiliki kemampuan dalam hal negosiasi & leadership -...

  • Medical Record Department Head

    4 months ago

    Balikpapan, Indonesia Siloam Hospitals Group Full time

    **Company Description** Siloam Hospital Balikpapan caters to a wide range of health issues, from diagnosis to treatment of various diseases, including chronic diseases and maternal and infant care. As a leading hospital supported by a team of expert doctors in the fields of neuroscience and cardiology, Siloam Hospital Balikpapan also provides a 24-hour...

  • Tender Process

    2 days ago

    Balikpapan, Indonesia Sinarmas Land Full time

    **Job Descriptions**: - Assisting Purchasing / Tender Process Dept Head to communicate with Suppliers for the price, delivery time. - Supervise and coordinate with Purchaser /Tender process staff for any PO transaction/ Tender Process. - Supervise Purchasing/Tender Process Admin to maintain digital and physical admin documents and records. - Building and...

  • Business Development Balikpapan

    3 months ago

    Balikpapan, Indonesia Runchise Full time

    This is a full-time hybrid role, located in Semarang with flexibility for some remote work, for a Business Development role. The Business Development associate will be responsible for day-to-day tasks such as researching market trends and customer preferences, lead generation, and developing and maintaining customer relationships. The position will require...

  • Operation Assistant

    3 months ago

    Balikpapan, Indonesia Gamalux Oils Sdn Bhd Full time

    **Overview**: **Key Responsibilities**: - Conduct research to identify and evaluate potential suppliers for products and services as requested by management. - Evaluate and maintain relationships with suppliers to ensure quality and reliability. - Maintain accurate records of operational activities, including supplier agreements and contracts. - Ensure...

  • Area Coordinator Samarinda/balikpapan

    3 months ago

    Balikpapan, Indonesia PT. NIAGA ANEKA MODE Full time

    **Qualifications**: - Bachelor degree in business administration, management or related field. - 2 years experiences in similar role with track record of achieving sales, target and managing operations. - Strong understanding of business operational retail business fashion. - Excellent Interpersonal skills with the ability to build strong relationship with...

  • Export Import Specialist

    4 months ago

    Balikpapan, Indonesia Sandvik Full time

    Sandvik Mining and Rock Solutions is a leading supplier of equipment, tools, services, support and technical solutions for the mining and construction industry, and our operations and organizations are spread around the globe. We offer you a world of opportunities and our diverse businesses and cross-border networks enable you to explore your potential and...