![OttoDigital Group](https://media.trabajo.org/img/noimg.jpg)
Field Customer Support
2 weeks ago
OttoDigital is part of Salim Group Digital Ecosystem (Financial Technology) - aims to empower “the underserved” and “the unbanked” population through integrated implementation of the Group digital payment ecosystem. We are digital platform and solution to businesses and enterprises, enabling various digital transactions on their services to better serve consumers.
Visit customer according to the schedule for training, troubleshooting and any other reasons
Communicating with customer by online means (voice call, video call, messaging) as part of customer support work
Improving knowledge by following training and product knowledge learning regularly
At least SMK or D3 in Information Technology, Computing or Hardware Design is preferable
Must have motorcycle and respected license (SIM C)
Having experience in handling and communicating with customer is preferable
Having experience in SaaS, POS, ERP and/or B2B business is preferable
Having experience in IT networking and infrastructure is preferable
Having capability in speaking, reading and writing in English is preferable
Patient, ready for work pressure from customer side, having initiative to improve customer and company condition, and flexible scheduling (within company working hour limit)
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