IT Merchant Support

1 day ago


Jakarta, Indonesia PT. Prima Vista Solusi Full time

Assist the operational team (helpdesk) in overcoming problems that cannot be resolved such as problems from merchants that are not related to hardware issues, and transaction testing (EDC TID Dummy) as validation of problems.

Assist the operational team in overcoming the constraints of the tools being used, such as the use of W-track, TAMS, (atome upload profiling) and Vericentre (TMS).

Document incoming incident reports to facilitate the investigation process (eg EDC bugs, etc.).
Bachelor’s Degree in IT/Computer related major from reputable university with GPA > 3.00.

Understand IT software/system development life cycle.

Familiar in Network and Server.

Fresh graduates are welcome to apply.



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