Customer Service Manager

As a Customer Service Manager, you will be responsible for leading the customer support team and delivering extraordinary service to our customers. You will be at the forefront of our commitment to providing number one service and will have a direct impact on customer satisfaction and loyalty. **Job Description**: - Responsible and accountable for the...

We are seeking a Customer Service Manager to join our Jenbacher Service team, working closely with our Partners to build strong, supportive relationships with them and their personnel across in Indonesia. The CSM will work with all functions of INNIO to facilitate transactions for the Partner in parts fulfillment, warranty, fleet programs, and technical...

The Customer Service is responsible to support logistic products and services, and deliver excellent customer care. A highly self motivated, customer service enthusiast, fluent in SLAs management and their concepts with outstanding communication skills is the desired profile. Familiar with incident management tools and service/help desk...

Descriptions: - Provide post-sales support of Hitachi Vantara ("Hitachi") Storage solutions. Perform installation, maintenance, upgrades, implementation and emergency systems support. - Provide pre-sales support to sales and marketing teams to architect workable and deliverable technical solutions that address customer needs. - Provide first level customer...

**Passionate people create exceptional things** Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our...

Persyaratan - Wanita - Usia maksimal 28 tahun - Minimal pendidikan Diploma / S1 - Pengalaman mínimal 2 tahun di bidangnya - Mampu berbahasa inggris aktif - Menguasai Ms.Excel - Memiliki komunikasi yang baik Tanggung Jawab - Handling Customer - Handling Complain

To assist with all e-commerce orders.- - Manage the premier same-day delivery service offers an exceptional same-day service within Greater Jakarta.- - To assist customers with product questions.To help customers to register online and/or to process their orders- - Deal with complaints, late orders, and escalation processes where necessary. To handle...

The Customer Service Senior Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to drive client resolution and support activities in coordination with the Customer Service team. The overall objective of this role is to drive the seamless delivery of customer service support to...

Accept customer consultation, understand and record customer needs, analyze and give feedback to superiors in a timely manner, and give timely feedback to customers according to the process. - Assist customers to learn the use of APP. - Establish customer management files, solve customer needs, and maintain customer relationships. - From the perspective of...

**Requirements**: - Min D3 any major With GPA 2,75 - Min Fresh graduate and max 2 years in the same position (entry-level) - Willing to work in the shifting schedule - Experience in the customer service & Sales area - Typing skill with WPM 50 & Accuracy 90% - Vaccinated min 3 Dose - Able to speak English - Guide our consumers &partners in using & products -...

**Requirements**: - D3/S1 any major With GPA of 2,75 - Clear Articulation and good communication in Bahasa - Have experience in customer service area - Have experience in the sales area - Typing skill with WPM 50 & Accuracy 90% - Has vaccinated 3 dose - Min. Fresh graduate and max 2 years in the same position - Able to speak English with minimum passive...

1) Customer Management: including but not limited to Whatsapp group management/private chat replies; 2) Data Collection: including but not limited to data collection，Assist in collecting customer feedback, activity needs, and customer opinions, etc; 3) Promotion: Guide customers to join group activities and other actions; **Requirements**: 1) Language:...

**Requirements**: - Min D3 any major With GPA 2,75 - Min Fresh graduate and max 2 years in the same position (entry-level) - Willing to work in the shifting schedule - Experience in the customer service area - Clear Articulation and good communication in Bahasa - Typing skill with WPM 50 & Accuracy 90% - Vaccinated min 2 Dose - Able to speak English with...

**Requirements**: - Min D3/S1 any major With a GPA of 2,75 - Clear Articulation and good communication in Bahasa - Have experience in the customer service & sales area - Typing skill with WPM 50 & Accuracy 90% - Sense Of Empathy - Has vaccinated 3 dose - Min. Fresh graduate and max 2 years in the same position (entry-level) - Able to speak English with...

**Requirements**: - Min D3 any major With GPA 2,75 - Min Fresh graduate and max 2 years in the same position (entry-level) - Willing to work in the shifting schedule - Experience in the customer service area - Clear Articulation and good communication in Bahasa - Typing skill with WPM 50 & Accuracy 90% - Vaccinated min 2 Dose - Able to speak English with...

**Requirments**: - Bachelor degree on any major - Min 3 years in a customer service position as supervisor - Ability to think strategically and to lead - Good understanding of management pactices and techniques - Advanced troubleshooting and multi-tasking skills - Excellent leadership and interpersonal skills - Proficiency in Microsoft Office - Outstanding...

**Requirements**: - Min D3 any major With GPA 2,75 - Min Fresh graduate and max 2 years in the same position (entry level) - Willing to work in the shifting schedule - Experience in customer service area - Clear articulation and good communication in Bahasa Indonesia - Typing skill with WPM 50 & Accuracy 90% - Fast response, effective and efficient in...

Responsibilities: - Provide detailed information about products, services, and company policies. - Resolve customer complaints and issues efficiently and professionally, aiming to turn negative experiences into positive outcomes. - Escalate complex issues to the relevant departments or senior staff when necessary. - Maintain records of customer...

**Job Description**: This role will be responsible for maintaining/enhancing customer relationships, responding to client queries (across RMS & CPS) via CSO, perform triage/ coordination with Global Service Center team focusing on Data pulls, reports, resolution and triaging of client queries, and driving overall client...

Do you want to take responsibility and make a difference with your work? With your expertise, we can achieve great goals together. We are WACKER - Reliable. Determined. Ambitious. As one of the world's most research-intensive chemical companies, we've been making countless products that are an integral part of your everyday life possible for over 100 years....