Customer Service Intern

3 months ago


Jakarta, Indonesia Kargo Technologies Full time

Deskripsi Pekerjaan
- Assist in troubleshooting and resolving customer issues.
- Assist customers with placing orders accurately and efficiently.
- Document all customer interactions, issues, and resolutions comprehensively.
- Gather feedback from customers and relay it to the appropriate departments.
- Collaborate with team members to achieve service goals and objectives.
- Perform administrative tasks as needed to support the customer service team.
- Currently pursuing a degree in Business, Communications, or a related field.
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and a proactive approach to resolving issues.
- Proficiency in Microsoft Office Suite and basic computer skills.
- Ability to multitask and work effectively in a fast-paced environment.
- Empathy, patience, and a customer-focused mindset.
- Fresh graduates are welcome to apply.


  • Customer Service

    7 months ago


    Jakarta, Indonesia PT IT Service Centre Full time

    **Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan **Jenjang Karir** Pemula / Staf **Job Deskripsi** Handle Customer Entry Data **Persyaratan** **Tingkat Pendidikan** S1, D3, SMA **Jurusan Pendidikan** Semuanya **Minimal Pengalaman** **Deskripsi Persyaratan** Pengalaman menghadapi customer /...


  • Jakarta, Indonesia Tzu Chi Hospital Full time

    International Customer Service - Minimal lulusan S1 - Bisa berbahasa Mandarin & Inggris "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah...


  • Jakarta, Indonesia tlscontact.com Full time

    **TLScontact_Indonesia_Recruits_Notice*** **We are now looking for Customer Service Representative Intern** **Responsibilities**: - Provide client service excellence to applicants at all times. Receive customers in visa center, answer customer’s inquires - Maintain a professional appearance and friendly demeanor at all times - Attends morning/evening...


  • Jakarta, Indonesia PT. Selfinc Retail Indonesia Full time

    Customer Service Intern - S1 / Fresh graduate / Final year student All Major - Good communication skill - Can work in a team - Willing to be placed in South Jakarta "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda...


  • Jakarta, Indonesia PT Indonesia Fintopia Technology (Easycash) Full time

    Analyze Customer Survey to identify Dissatisfaction with customer experience and expectations - Provides actionable data to TL & Manager to maximize customer satisfaction - Calibration sessions with TL about all findings - Ensure that SOP are in order, to maintain high quality level - Produce Written Reports every weekly & monthly for KPI - Perform other...

  • Customer Service

    7 months ago


    Jakarta, Indonesia PT IT Service Centre Full time

    **Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan, Administrasi **Jenjang Karir** Pemula / Staf **Job Deskripsi** Handle Customer Entry Data Administration **Persyaratan** **Tingkat Pendidikan** S1, D3, SMA **Jurusan Pendidikan** Semuanya **Minimal Pengalaman** **Deskripsi...

  • Customer Service

    3 days ago


    Jakarta, Indonesia PT Shield On Service Tbk Full time

    **PT Shield On Service Tbk (SOS) **sedang membutuhkan para karyawan yang memiliki motivasi yang tinggi untuk ditempatkan pada client kami, Dengan posisi yang dibutuhkan sebagai berikut: **Customer Service** **Kualifikasi**: - Wanita - Usia 18 - 27 tahun - Min pendidikan D3 / S1 Semua Jurusan - Min 1 tahun pengalaman bidang terkait/Freshgraduate...

  • Customer Service

    7 months ago


    Jakarta, Indonesia PT.JASA PRIMATAMA MANDIRI Full time

    Job description: - Menjawab telfon dari prospective customer - Soft selling produk kepada customer - Menyediakan informasi mengenai product knowledge - Menangani keluhan customer dan memberikan solusi atas permasalahannya - Aktif dalam berkomunikasi baik dengan internal dan eksternal - Mencatat semua kebutuhan customer Kualifikasi: - Memiliki pengalaman...

  • Customer Services

    7 days ago


    Jakarta, Indonesia PT. Aldmic Indonesia Full time

    Tanggung Jawab Pekerjaan - Handle general inquiries from customer - Make outbound calls to customers to follow up on transactions - Liaise with internal units to ensure that transactions are settled promptly and accurately - Identify and fulfill customers’ need appropriately - Provide support to processing team - Effectively answer customers’ transaction...

  • Customer Service Lead

    2 weeks ago


    Jakarta, Indonesia SKINTIFIC Full time

    We are looking for an experienced Customer Service Lead to handle the Customer Service Department and promote ideas throughout the organization. Customer Service Lead's responsibilities include organize, oversee, and resolving, and recommending solutions for Customer Service Department. They have a strategic mindset and are excellent leaders. Excellent...


  • Jakarta, Indonesia Citi Full time

    The Customer Service Senior Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Manage a portfolio of...


  • Jakarta, Indonesia PT Mitracomm Ekasarana Business Process Service Full time

    Persyaratan Lulusan D3/S1 semua jurusan dengan IPK min 2,75 Berpengalaman di sebagai SPV Customer Service 1 tahun atau Team Leader/PIC Customer Service 2 tahun Memahami KPI & SOP Customer Service Representative Komunikatif dan memiliki kemampuan analisis yang baik Mampu menggunakan Bahasa Inggris (lisan & tulisan) akan menjadi nilai tambah Bersedia...


  • Jakarta, Indonesia Binance Full time

    Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money. Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution...


  • Jakarta, Indonesia Time International Full time

    Act as the first line of contact in addressing clients’ queries and needs; proactively solve issues while delivering a differentiated experience at every touchpoint and ensuring service standards are observed - Engage clients and build long-term relationships by going the extra mile, keeping in mind clients’ satisfaction as a core service value -...


  • Jakarta, Indonesia Phenomenex & Agela Full time

    You may not have heard of chromatography, the science of separation, but it’s likely affected your life. Phenomenex’s chromatography products advance the future of scientific analysis and investigation, ensuring the quality of essentials like your food, water, shampoo, and even cold medication. We strive to provide the best tools and resources possible...


  • Jakarta, Indonesia Kuoni Tumlare Full time

    **About Kuoni Tumlare**: At Kuoni Tumlare, we deliver truly inspiring and innovative solutions and experiences that create value both for our Partners and Society at large. Our wide portfolio of products and solutions is built on 100+ years of destination management experience. Our solutions include series tours, technical visits, educational tours,...


  • Jakarta, Indonesia INNIO Full time

    **Role Summary** The Customer Service Manager works closely with our Partners to build strong, supportive relationships with them and their personnel across the APAC region. The CSM will work with all functions of INNIO to facilitate transactions for the Partner in parts fulfillment, warranty, fleet programs, and technical issue resolution. The CSM will...


  • Jakarta, Indonesia Agilon Health Full time

    Company: AHI agilon health, inc. **Location**: Remote - HI Job Title: Customer Service Advocate **Job Description**: Position Summary: The Customer Service Representative communicates with a diverse constituency of internal and external customers and responds to individual questions and concerns specific to organizational determinations, claims, plan...


  • Jakarta, Indonesia lalamove Full time

    Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning-fast and convenient way to book delivery and moving services whether they are at their home, at work, or on the go. People talk about O2O, we live it! Our strength lies in our internal values, namely **Passion**...


  • Jakarta, Indonesia BOBST Full time

    Customer Service Specialist BID - PT. Bobst Jakarta **Objectives** Position Summary The person is part of the local Business Performance organization, and handle various tasks as defined by SEA Customer Care Manager or ZSD (Zone Service Director) Primary Objectives: - Handle Service Coordination, acts as entry point for internal & external customer -...