Business Development Head

1 week ago

Jakarta, Indonesia Citi Full time

**Responsibilities**:
Develop overall sales strategy and drive execution across the channels from activation to retention to maximise the sales and retention performance.
Manage all sales channel performance from portfolio; acquisition and retention teams both offshore and onshore team to delver on account, portfolio and retention goals.
Deliver on agreed financial targets.
Successfully manage a team and incentive budget.
Drive the engagement and completion of strategic initiatives and act as outcome owner for each of the agile strategic work streams.
Develop sales strategies that are aligned with the banks digital focus to ensure sales volumes are consistently improving as traditional call volume decreases.
Deliver ongoing enhancements to the sales training environments across channels to continuously increase key sales metrics.
Effectively manage sales & retention resources to produce daily, weekly and monthly reporting to demonstrate results and identify opportunity for improvements.
Drive analytics of trends in performance and provide insights back to stakeholders to enhance campaigns via sales channels.
Identify and implement improvements to the end to end sales and retention processes.
Successfully manage the governance and relationships for all internal partners and external third party vendors and training providers. Build strong working relationships with key internal stakeholdersto ensure efficient management of processes.
Work with Regional stakeholders to leverage regional assets and best practice to deliver results for the business.
Provide strategic planning on district level in portfolio and momentum growth on treasury products.
Promote and advise branches on products.
Identify and solicit new leads for sales opportunity through motivation to sales staff/subordinates.
Discuss the development needs of each team member and take the appropriate actions to ensure staffs are able to fulfill their job requirements and realize their full potential.
Enhance product knowledge and sales technique to branch colleagues on products by regular market updates and technical analysis.
Manage & monitor sales and advisory activities in strict accordance with both internal and external regulatory and compliance standards.

**Qualifications**:
6-10 years financial sales experience & leadership experience required
Highly analytical with strong sense of business acumen.
Effective as a team leader.
Good understanding of financial market dynamics and sound financial products knowledge.
Strong interpersonal and leadership skills.
Excellent time management skills.
Highly results driven and self motivated individual.
Enthusiasm in achieving goals.
Advanced interpretation and analysis skills.
Excellent communication and people skills.

**Education**:
Bachelor’s/University degree, Master’s degree preferred

This role is responsible for developing and implementing key partnership initiatives that make transformational impact to Citi’s consumer banking businesses. The person will be able to establish strong working relationships across Citi and with external partners and manage multiple priorities on a day-to-day basis. Key responsibilities include:
Perform research and analysis to identify and validate new transformational partnership opportunities for Cards and Lending businesses
Actively support the team in strategy development, deal negotiation, execution and project implementation
Provide overall project management support for initiatives - including developing timelines, key milestones, project KPIs and communication to internal and external stakeholders
Perform financial analysis and develop business cases for key growth initiatives
Develop a deep understanding of partner’s asset and solutions and how they add value to Citi
Conduct research on market insights, business opportunities, industry trends and competitor intelligence
For each project / initiatives, adhere to all necessary and recommended Risk and Control processes to maintain strong compliance and standards of Citi
Manage existing and develop new Payment Channels for CC and Lending
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- **Job Family Group**: Consumer Sales
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- **Job Family**: Consumer Product Sales
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- **Time Type**: Full time
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- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the " EEO is the Law " poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting

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