Warranty & Service Support

Manage the service support for the accounts assigned, achieve high customer satisfaction rating and Service revenue target. Installation, Commissioning & Troubleshooting of Hach range of online & laboratory analysers including but not limited to Silica, Sodium, Phosphate, Hydrazine, Dissolved Oxygen E-Chem, Portable Lab Instruments, Spectrophotometers,...

Kami adalah perusahaan yang bergerak dibidang tenaga alih daya / outsourcing, saat ini salah satu klien kami sedang membutuhkan posisi sebagai _**Customer Service Support Coordinator **_dan untuk penempatan di _**Tangerang (BSD)**_ **Kualifikasi**: - Pendidikan mínimal D3/S1 - Usia maksimal 28 Tahun - Pengalaman sebagai Customer Service mínimal 1 tahun...

Melayani support yang direquest oleh user supaya bisa tertangani dengan baik sesuai dengan SLA support yang berlaku Menghandle level 2 support Mengekskalasikan ke Squad / IT Vendor jika di perlukan Min. S1 jurusan Sistem Informasi / Teknik Informatika Min. 1 tahun pengalaman bekerja sebagai Application Support / Sistem Analyst Memiliki kemampuan analisa...

This is a full-time on-site role located in Tangerang, Indonesia for a Customer Service Lead. The Customer Service Lead will be responsible to handle day to day Customers' enquiries, resolving customer support issues, ensuring customer satisfaction, Overseeing that orders are being forwarded to fulfillment team and fulfilled on time. Ensuring customer's...

our client is looking for IT Support Position Company Info: digital banking and payment software platform Placement: BSD Tangerang/Gandaria City Requirement: - Age: max 33 y.o - Educated to degree level in Computer Science or Engineering with a minimum GPA of 3.25 - 3 years experience in IT Networking Field - Good analytical and problem-solving skills -...

Follow up with customers, provide feedback based on decided Service Quality Standard to Ensure customer satisfaction and provide professional customer support. Give Respond, Proceed & Monitor customer queries, track progress of solvency, route, and redirect problems appear to correct resources to follow up the queries accurately & based on service quality...

**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** TI, Systems Engineer **Jenjang Karir** Pemula / Staf **Job Deskripsi** - Preparing and managing company asset documentation, including user manuals and new releases. - Managing and maintaining the company's website, including updating content, security, and...

IT APPLICATION SUPPORT **Responsibilities**: - Maintain ticketing by promptly picking up, following up, and resolving opened tickets within defined service level agreements (SLAs). - Maintain data integrity - Monitor & perform regular data backups Requirements: - At least 2 years of working experience in IT Application Support or related field -...

Aftermarket Support Manager Division Weir Minerals Location Hybrid Purpose of Role: - Our business operates in a dynamic and rapidly growing minerals market in Indonesia. As customer expectations rise, there is a growing demand for comprehensive aftermarket support services that extend beyond the initial sales. These services play a crucial role in...

As a Customer Service, you have to be able to put yourself in the customers' shoes and remain helpful, patient, positive and cheerful. **Job Descriptions**: - Help the team to provide professional customer service support - Works on the weekend and helps on mega campaigns (i.e., 9.9, 10.10, etc) - Create reports using Word and Excel to collect data for...

As a Customer Service, you have to be able to put yourself in the customers' shoes and remain helpful, patient, positive and cheerful. **Job Descriptions**: - Help the team to provide professional customer service support - Works on the weekend and helps on mega campaigns (i.e., 9.9, 10.10, etc) - Create reports using Word and Excel to collect data for...

Posisi : SERVICE ENGINEER - HEAD OFFICE Persyaratan: 1. Laki-Laki 2. Usia 25-35 Tahun 3. Pendidikan min D3 Teknik Mesin/Elektro/Mekatronik 4. Memiliki kemampuan teknikal yang baik, negosiasi yang baik, leadership dan bertanggungjawab. Diutamakan memiliki pengalaman pada produk Checkweigher, Metal Detector, Packaging, Marking dan Coding System 6. Scope...

Follow up with customers, provide feedback based on decided Service Quality Standard to Ensure customer satisfaction and provide professional customer support. Give Respond, Proceed & Monitor customer queries, track progress of solvency, route, and redirect problems appear to correct resources to follow up the queries accurately & based on service quality...

**Company Overview**: PT Sinergi Solusi Integrasi (SELF-Q) is the leading provider of innovative self-check-in kiosks and technology solutions that transform how space and room-for-rent business owners and managers (hotels, villas, and service apartments) engage with their customers. Our cutting-edge products and services help to improve efficiency,...

Join our dynamic Desktop Support team as a key player in ensuring seamless daily operations, providing expert guidance to users, and driving continuous improvement. You will manage equipment, resolve technical issues, and collaborate with internal teams to maintain top-notch service. This role requires at least 1 year of IT experience, strong technical and...

**Requirements**: - Min D3/S1 any major With a GPA of 2,75 - Clear Articulation and good communication in Bahasa - Have experience in the customer service area or sales area - Typing skill with WPM 50 & Accuracy 90% - Sense Of Empathy - Energetic and agile - Min. Fresh graduate and max 2 years in the same position (entry-level) - Attention to detail -...

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives,for example by controlling pests,improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and...

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives,for example by controlling pests,improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and...

**JOB DESCRIPTIONS**: - Guide our consumers and partners in using our products - Manage service inquiries and disputes arising from our consumers and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community-building efforts with our consumers and partners - Support projects from all...

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives,for example by controlling pests,improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and...