Area Remedial Manager
2 weeks ago
Pendidikan mínimal S1 (segala jurusan)
- Memiliki pengalaman sebagai Branch Remedial Head / Collection Head mínimal 2 tahun (terutama produk motor di multifinance)
- Memiliki kemampuan analisa data, nilai plus jika bisa mengolah data (menggunakan excel atau spreadsheet)
- Memiliki adaptasi yang baik terhadap perubahan situasi, dan cepat mengambil inisiatif baru dari perubahan tersebut
- Bersedia melakukan perjalanan dinas ke berbagai daerahBersedia penempatan di seluruh Indonesia
**Tugas & Tanggung Jawab**:
- Mengelola rencana dan proses kerja, target penagihan dan mapping wilayah tim remedial di area kerjanya
- Mengontrol dan memonitoring pencapaian penagihan tim remedial di area kerjanya
- Memonitor dan memastikan hasil kunjungan, setoran dan sebagainya sesuai dengan ketentuan yang berlaku
- Melakukan coaching kepada tim remedial berdasarkan kinerja dan memonitor corrective action yang dilakukan timnya
- Memberikan rekomendasi terhadap pengajuan-pengajuan dari cabang terkait collection, seperti FPH, berita acara (deviasi), fee pihak ketiga dan sebagainya
- Menganalisa dan mengevaluasi kinerja collection bucket 91-180 (Remedial) di area yang menjadi tanggung jawabnya, baik secara harian, mingguan dan bulanan
- Menerbitkan laporan hasil analisa dan evaluasi kinerja remedial baik secara harian, mingguan dan bulanan untuk dapat ditindaklanjuti tim terkait
- Membuka dan membina kerja sama dengan pihak ketiga di area yang menjadi tanggung jawabnya, seperti pihak aparat kepolisian, mitra penagihan, dsb
- Berkoordinasi dengan pihak-pihak terkait penyelesaian masalah collection bucket 91-180 di lapangan
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