Merchant Acquisition Lead, Grabfood

5 days ago

Semarang, Indonesia Grab Full time

**Job Description**:
**Life at Grab**

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

**Get to know the team**

The ID GF Sales - Central Java & DIY (Tegal Raya) team is a young/established/longstanding team responsible for gain profitability. We make an impact by doing something positive with creative new idea. Our team is made up of cool people, fun work culture, team work, and result exceed the target. If you are looking for best opportunity, then you should join our team

**Get to know the role**

**The Day-to-Day Activities**
- Develop strategy to enter new GrabFood segments maximize resources as well as business opportunities to achieve targets.
- Identify, build relationships/partnerships with merchants and manage their performance and contribution to building the GrabFood merchant network.
- Build, manage and develop Merchant Acquisition team by leading, coaching, supporting & motivating through technical & commercial knowledge, communication transparency, winning spirit, fighting resilience and performance acknowledgement.
- Coach and provide necessary training and development for all subordinates to increase their capabilities, productivity, creativity and motivation that will support both current functional goals and long term business growth.
- Design and execute acquisition incentive framework.
- Be accountable for merchant activity all the way until first order (pitching, signing, onboarding) before handing to the account management team.
- Keep abreast of the market and industry situation and competitor activity in order to revise and develop strategies to meet market changes and merchants’ requirements.
- Develop and maintain a solid understanding of all products and services GrabFood offers.
- Work with other team in Grab (GrabPay and Rewards) to align on a strong value proposition.

**The Must-Haves**
- University graduate or higher education in business or relevant fields.
- Minimum 6-year experience in sales management with successful track records and strong ability to develop winning teams.
- Good understanding and experience of the relevant industries including payment products, customers, partners and merchants.
- F&B industry background is advantage.
- Excellent communication skills in both written and spoken English.
- Microsoft Office skills are required (MS. Excel, MS. Word and MS. Powerpoint)
- A team player but also able to work independently.
- Ability to build good relationships with merchants and match merchant needs and organization resources to grow GrabFood business.
- Energetic, enthusiastic and calm even in very dynamic and fast pace working condition.
- Excellent time management and communication skills with excellent leadership skills.

**The Nice-to-Haves**
- You have experience with managing or maintain merchant is desired.
- You are an experienced in sales or marketing would be an advantage.
- You can using a Google Sheets, Google Docs, Google Slides.

**Our Commitment**

We recognize that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers.

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