Learning Operation Officer

4 months ago


Jakarta, Indonesia Rakamin Academy Full time

Run all operational tasks for learning program, including learning course & materials management, student management, payment management, data and document management.

Give insights to learning teams to improve program quality

QC and make sure learning content is ready to use in the LMS

Collect, manage, and deliver issues/complaint from student to stakeholders. Ensure the issue/complaint solved.

Supervise, monitoring, and ensuring the task accuracy to class coordinator, assistant tutor, mentor

Support document preparation
Bachelor's Degree from any major

Proven min. 1 year work experience as Learning Operation/Learning Management, especially in Edutech industry

Experience in implementing and operating educational platforms such as Learning Management System

Have strong project management skill

Data-driven, fast learner & detail oriented

Excellent communication and customer service oriented

Strong time management, capable of efficiently handling multiple tasks and priorities.

For 4 (four) months contract (maternity leave)



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