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Regional Payroll Time and Attendance Analyst

7 months ago

Jakarta, Indonesia Corteva Full time

**Description**:
The Time and Attendance Analyst is an important member of the Global Payroll team and is responsible for ensuring the accuracy and timeliness of time reporting across the globe_._ _Reporting to the Global Time and Attendance Lead, this position will collaborate in the development of standards for time reporting business requirements, testing, production migration and day to day - run and maintain. They will be the first point of support for Managers and Time Administrator questions for the APAC region.

**RESPONSIBILITIES**:

- Serve as Subject Matter Expert regarding use of tools and processes related to time and attendance solutions such as ADP eTime and Workday Time and Absence
- Ensure timely and high value customer service to employees ensuring adherence to established SLAs
- Participate in Global Payroll initiative to understand Time and Attendance Requirements across regions
- Participate in projects related to complex migrations from development to production, upgrades, and installations or configurations
- Assist in the maintenance of system blueprints as requirements change
- Recommend changes to optimize operations and improve efficiency
- Research and resolve escalated employee inquiries through ServiceNow inquiry tool
- Support payroll operations on occasion when team priorities dictate
- Lead the Time and Attendance change requests from requirements to production implementation and customer training

**Qualifications**:

- Experience executing small to medium sized projects from requirements through testing, production migration and customer education and training, preferred
- Experience with EY Payroll and/or Celergo preferred
- Strong team player with excellent interpersonal skills and the ability to communicate clearly and concisely via written and verbal communication both internally and with key stakeholders across the company
- Strong analytical skills with acute attention to details and quality focus
- Preferred skill in Project Management
- Experience working and collaborating in a cross-functional global environment required
- Advanced experience in Word and Excel
- Experience with ServiceNow or other similar case management system
- BA/BS degree preferred