Pearl Chinese Restaurant Manager

3 weeks ago

Jakarta, Indonesia Marriott International, Inc Full time

**Additional Information**
**Job Number**24184279
**Job Category**Food and Beverage & Culinary
**Location**JW Marriott Hotel Jakarta, Jalan DR Ide Anak Agung Gde Agung Kav E.1.2 No 1&2, Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia, 12950
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Management

**JOB SUMMARY**

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

**CORE WORK ACTIVITIES**

**Managing Day-to-Day Operations**
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

**Leading Food and Beverage Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Ensures and maintains the productivity level of employees.
- Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
- Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
- Ensures compliance with all applicable laws and regulations.
- Ensures compliance with food handling and sanitation standards.
- Ensures staff understands local, state and Federal liquor laws.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Establishes guidelines so employees understand expectations and parameters.
- Monitors alcohol beverage service in compliance with local laws.

**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Empowers employees to provide excellent customer service.
- Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
- Handles guest problems and complaints.
- Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
- Ensures corrective action is taken to continuously improve service results.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
- Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).

**Managing and Conducting **Human Resource Activities**
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
- Ensures employees are treated fairly and equitably. Strives to improve employee retention.
- Ensures employees receive on-going training to understand guest expectations.
- Solicits employee feedback,

  • Manager - Pearl Chinese Restaurant

    5 months ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **Additional Information** Preferably proficient in speaking Chinese & understanding Chinese cuisine **Job Number** 24051019 **Job Category** Food and Beverage & Culinary **Location** JW Marriott Hotel Jakarta, Jalan DR Ide Anak Agung Gde Agung Kav E.1.2 No 1&2, Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia VIEW ON MAP **Schedule**...

  • Pearl Chinese Restaurant Manager

    2 months ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **Job Number** 24165193 **Job Category** Food and Beverage & Culinary **Location** JW Marriott Hotel Jakarta, Jalan DR Ide Anak Agung Gde Agung Kav E.1.2 No 1&2, Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Areas of responsibility...

  • Assistant Pearl Chinese Restaurant Manager

    2 months ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **Job Number** 24158957 **Job Category** Food and Beverage & Culinary **Location** JW Marriott Hotel Jakarta, Jalan DR Ide Anak Agung Gde Agung Kav E.1.2 No 1&2, Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Areas of responsibility...

  • Pearl Restaurant Manager

    5 months ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **Job Number** 24030814 **Job Category** Food and Beverage & Culinary **Location** JW Marriott Hotel Jakarta, Jalan DR Ide Anak Agung Gde Agung Kav E.1.2 No 1&2, Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Areas of...

  • Pearl Chinese Rest. Asst Manager

    5 months ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **Job Number** 24071464 **Job Category** Food and Beverage & Culinary **Location** JW Marriott Hotel Jakarta, Jalan DR Ide Anak Agung Gde Agung Kav E.1.2 No 1&2, Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Areas of...

  • Chinese Cook

    7 months ago

    Jakarta, Indonesia Aroem Restaurant & Ballroom Full time

    Chinese Cook - Pria/Wanita min SLTA - Non Fresh Graduate - Sehat & Semangat Kerja "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah...

  • Manager (Restaurant Division)

    2 days ago

    Jakarta, Indonesia Lan Kwai Fong Bar & Restaurant Full time

    Manager (Restaurant Division) - Wanita/pria - Usia maks 40 tahun - Berpengalaman di bidang yang sama 2 tahun - Mampu bekerja dalam tim - Jujur dan mempunyai loyalitas yang tinggi - Mampu bekerja di bawah tekanan - Fasih bahasa Mandarin memiliki nilai plus - Bersedia untuk bekerja di weekend dan libur nasional - Lokasi: Ruko Beach 2 View-PIK

  • Restaurant Manager

    2 months ago

    Jakarta, Indonesia Melia Hotels International Full time

    **_“The world is yours with Meliá”_** Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family **Discover some of the benefits we offer**: - **My MeliáRewards**: Participate in our...

  • Chinese Sales Manager

    7 months ago

    Jakarta, Indonesia AYANA Hospitality Full time

    We are seeking a highly motivated Chinese Sales Manager (Native) to join our team at AYANA Hospitality. As a Sales Manager, you will be responsible for driving sales and revenue growth in the Chinese market, as well as maintaining and building strong relationships with clients. **Responsibilities**: - Develop and implement sales strategies to achieve sales...

  • Assistant Manager

    2 days ago

    Jakarta, Indonesia Lan Kwai Fong Bar & Restaurant Full time

    Assistant Manager (Restaurant Division) - Wanita/pria - Usia maks 40 tahun - Berpengalaman di bidang yang sama 2 tahun - Mampu bekerja dalam tim - Jujur dan mempunyai loyalitas yang tinggi - Mampu bekerja di bawah tekanan - Fasih bahasa Mandarin memiliki nilai plus - Bersedia untuk bekerja di weekend dan libur nasional - Lokasi: Ruko Beach 2 View-PIK

  • Restaurant Manager

    5 months ago

    Jakarta, Indonesia RAAH International India Pvt. Ltd. Full time

    Company Description PT RAAH International Indonesia subsidiary Frankies is looking for a manager to run its restaurant in Jakarta. The restaurant serves lunch and dinner offering International Cuisine. Role Description This is a full-time on-site role for a Restaurant Manager located in Jakarta, Indonesia. The Restaurant Manager will be responsible for...

  • Restaurant Manager

    2 months ago

    Jakarta, Indonesia VIRTUES.ID Full time

    **Position**: Restaurant Manager **Work Location**: Kab. Tangerang, BSD **Key Responsibilities**: - Lead and manage the restaurant’s daily operations, including staff supervision, inventory management, and customer service excellence. - Develop and implement strategies to improve restaurant efficiency and customer satisfaction. - Handle scheduling,...

  • Restaurant Manager

    5 months ago

    Jakarta, Indonesia Savannah Cafe & Resto Full time

    Manage daily restaurant operation - Manage menu planning and budget - Recruit, train and supervise staffs - Manage promotion and marketing - Ensure quality foods, excellent services and guests satisfaction **QUALIFICATION**: - Min. 2 years experience as restaurant manager - Good computer and internet skills - Passion for guest services - Good leadership,...

  • Restaurant Manager

    5 months ago

    Jakarta, Indonesia VIRTUES.ID Full time

    **Job Title**: Restaurant Manager **Location**: Tangerang Selatan, Indonesia **Requirements**: - Proven Restaurant Manager experience with bar management knowledge. - Strong leadership and communication skills. - Proficiency in food and beverage operations. - Ability to handle high-pressure situations. - Familiarity with inventory management. - Creative...

  • Chinese Restaurant Manager

    5 months ago

    Jakarta, Indonesia Park Hyatt Jakarta Full time

    Summary - To fully understand and strictly adhere to all of the policies and procedures outlined in the Departmental Operations Manual. - To respond to the results of guest satisfaction surveys and ensure the relevant changes are implemented. - To be fully aware of all activity within the Hotel on a day-to-day basis. - To manage the outlets efficiently...

  • Assistant Chinese Restaurant Manager

    5 months ago

    Jakarta, Indonesia Park Hyatt Jakarta Full time

    Summary - To fully understand and strictly adhere to all of the policies and procedures outlined in the Departmental Operations Manual. - To respond to the results of guest satisfaction surveys and ensure the relevant changes are implemented. - To be fully aware of all activity within the Hotel on a day to day basis. - To assist the Manager in efficiently...

  • Restaurant Manager

    2 months ago

    Jakarta, Indonesia Kanmo Group Full time

    **Key Responsibilities**: - Oversee daily operations, ensuring compliance with health, safety, and food quality standards. - Monitor inventory levels, ordering supplies as needed to maintain seamless service. - Implement and refine operational policies and procedures to improve efficiency. - Recruit, hire, and train new staff, ensuring all employees...

  • Restaurant Manager

    1 month ago

    Jakarta, Indonesia PT Pancious Tirta Jaya Full time

    Restaurant Manager - Maximum age 35 years old - Minimum 3 years of experience managing restaurant operations in a high-volume, fast-paced restaurant environment - Must exhibit an aptitude for leading, coaching, and driving excellence at every level - Has attention to detail and real passion in delivering great guest services to create memorable experiences -...

  • Restaurant Manager

    2 months ago

    Jakarta, Indonesia PT PINTAR PEMENANG ASIA Full time

    **Restaurant Manager** **PINTAR**, a leading educational technology company, is proud to introduce our newest business unit, **PINTAR Opportunity**. As part of our ongoing commitment to provide innovative solutions in education and human resource development, PINTAR Opportunity aims to open new doors for Indonesian workers on the international...

  • Restaurant Manager

    5 months ago

    Jakarta, Indonesia Chong Qing Hot Pot Full time

    **Responsibilities** - Managing and supervising day-to-day operational activities going smooth. - Being an excelent roll model for staff to implement the SOP consistently. - Make sure for all restaurants tool and equipment well maintained. - Create operational report (daily,weekly and monthly) to GM and BOD - Aid in all financial budgeting operations to...