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Restaurant Manager

4 weeks ago

Jakarta, Indonesia Kanmo Group Full time

**Key Responsibilities**:

- Oversee daily operations, ensuring compliance with health, safety, and food quality standards.
- Monitor inventory levels, ordering supplies as needed to maintain seamless service.
- Implement and refine operational policies and procedures to improve efficiency.
- Recruit, hire, and train new staff, ensuring all employees understand their roles and responsibilities.
- Conduct regular team meetings to motivate staff and communicate updates or changes.
- Foster a positive team culture, promoting teamwork and open communication.
- Ensure a welcoming and pleasant dining experience for all guests.
- Handle customer inquiries and complaints with professionalism and a problem-solving attitude.
- Gather and analyze customer feedback to continuously improve service quality.
- Develop and manage budgets; track financial performance against targets.
- Manage labor and food costs while maintaining quality standards.
- Collaborate with chefs and kitchen staff to develop and update the menu, considering seasonal ingredients and customer preferences.
- Ensure that food presentation and quality consistently meet restaurant standards.
- Conduct regular taste tests and food quality assessments.
- Design and implement marketing strategies to attract new customers and retain existing ones.
- Manage the restaurant’s online presence, including social media and website updates.
- Organize events, promotions, and special offers to enhance customer engagement.
- Ensure the restaurant complies with all local, state, and federal regulations regarding health and safety, food handling, and employment.

Conduct regular inspections of the restaurant to ensure cleanliness and adherence to standards.

**Qualifications**:

- Proven experience as a Restaurant Manager or in a similar role (3-5 years preferred).
- Strong leadership and interpersonal skills, with the ability to inspire and motivate a diverse team.
- Exceptional customer service skills with a focus on guest satisfaction.
- Proficient in restaurant management software, POS systems, and Microsoft Office and Excel.
- Strong financial acumen and experience managing budgets and financial reports.
- Knowledge of food safety regulations and best practices.
- Ability to work flexible hours, including evenings, weekends, and holidays.