Head of Executive Recruitment
5 days ago
Job Description Summary:
Responsible for overseeing the Talent Service Executive Recruitment, New Joiner, Offering & Onboarding Admin teams. In addition to overseeing functional executives for these areas, the Head of Executive recruitment supports the Head of Talent Acquisition, HR CBS and CBS Lead in cascading policies, processes, and programs designed for these areas.
Job Description:
Talent Service- Manages and oversees the Talent Service function of Executive Recruitment, New Joiner, Offering & Onboarding Admin, to ensure services are delivered across the organisation in a cohesive fashion, meeting business objectives, employee needs and the defined Service Level Agreements (SLAs)- Serves as the escalation point for Talent Service-related approvals, issues and exceptions- Collaborates with BU stakeholders including HR Business Partners, BU HR leaders and managers to ensure consistent delivery of the talent related HR services- Leads initiatives and works with the Centre of Excellence (CoE) to improve the end-to-end HR delivery processes- Cascades communications to Talent Service team as necessary and manage team expectations / questions- Comprehends the relationship between the HR concepts across various functions and applies an integrated approach to the Talent Service function- Directs quality assurance activities to monitor and improve proficiency and productivity, and drives consistent work quality within the team through regular reviews and approvals-
- Identifies and implements opportunities for improving Talent Service, and ensures that Talent Service practice is always aligned to the its mission / vision- Evaluates and owns the updates to the Talent Service Standard Operating Procedures (SOPs) to enhance process execution- Manages department resources to support and meet employee and department level requirements- Puts in place a sustainable supervisory structure to handle day-to-day and long-term department needs- Performs additional duties assigned, as and when required, especially when relevant to the role or future skill development
People Management- Allocates resources, including job rotation and cross training to facilitate knowledge sharing- Ensures Talent Service resource strategy is equipped to respond to business demand variations- Develops contingency plans to manage attrition and skill gaps within the Talent Services functions- Establishes goals and KPIs for each Talent Service process team and evaluates team’s performance on ongoing basis throughout the year- Provides leadership, direction, guidance and feedback to Talent Service team members regarding development needs and opportunities- Ensures appropriate counselling and/ or disciplinary actions are taken within the established GAR policy- Maintains team morale, supports the team in managing day-to-day stress related to work and is empathetic towards the team members- Oversees the training and career development of the Talent Service team to ensure competency in performing assigned tasks across the HR functions
Job Requirements:
- Min Bachelor Degree in Human Resources or any related major from reputable University.- Strong working knowledge of sourcing tools and techniques, including Linkedin Recruiter, job boards, social media platforms and professional networks.- Experience leading teams, proven ability to use strategies and skills to enlist others in setting, embracing, and achieving objectives while having a long-term perspective of the future state of things and how to get there.- Proven ability to handle multiple open requisitions and prioritize tasks in high volume recruitment environment.- Advances skills in Ms Office (Word, Excel. Power Point).
"Our company has never levied any fees for the recruitment process nor has it required to order tickets and accommodation through a certain travel agent or certain person"
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