Business Development Manager

4 weeks ago


Tangerang, Indonesia Hach Full time

Hach is proud to be a Water Quality company in Veralto (NYSE: VLTO). Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today. Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification segments all united by a powerful purpose: Safeguarding the World’s Most Vital Resources.

**About the role**:
Business Development Manager would be responsible for driving business growth in the assigned territory/customer for the complete range of Hach Analysers (Online & Lab). This role involves close collaboration with end users (demand generation, value selling) and channel partner (commercial execution).

**Key Responsibilities**:**
- Accountability towards monthly targets on orders / shipments & quarterly targets on opportunity pipeline.
- Drive business development growth and increase market share in Assigned Territory
- Deal with key customers in Power, Oil & Gas, Food & Beverages, Chemical, Municipal, Pharma, Palm Oil, etc segments
- Manage customer relationship from top to bottom and ensure customer satisfaction through product and services
- Drive value selling and value communication actions at key accounts
- Strategize and drive marketing and service offerings to key accounts
- Conceptualize and execute pricing and service agreements with key accounts.
- Develops, implements & sustains comprehensive account plans (sales, marketing and service programs/strategies) to achieve monthly & annual booking / shipment numbers
- Meet weekly customer visit targets and generate sales opportunities
- Be a single point contact for coordination related to customers.
- Prepares and maintains all sales documentation (Sales Funnel, Client Profile, etc.) and ensures updated maintenance of the CRM system (SFDC)
- Practice & evangelize Danaher Business System (DBS) tools like VM/DM, Kaizen, PSP, Policy Deployment, etc to run effective service processes.
- Understand customer requirement and offer correct product/technology solution.
- Ensure timely submission of technical and commercial offer.
- Regular follow up with customers to conclude the order
- Coordination with channel partner to generate quotation & follow up for order booking
- Coordination/Teamwork with supply chain & Service teams to ensure fulfilment of order to customer satisfaction.
- On time payment collection from customers for escalated cases
- Monitor and analyze competition activities in the assigned territory
- Drive and execute actions to deliver results in key focus areas.

**Qualifications, Experience & Skills**:

- Engineering Graduate / Postgraduate (preferably Instrumentation) having experience in the field of Hach / Equivalent Analysers like Silica, Sodium, Hydrazine, Phosphate, Dissolved Oxygen, Portable Lab, Spectrophotometers, etc.
- Minimum 5 - 12 years of sales & business development experience in Liquid Analyzer Field.
- Familiarity with key stake holders at customer locations in Sumatra Region, esspecially for central sumatera Region
- Understanding and experience in liquid analytical instrument field is a must. Prior experience of working with customers from Power, Oil & Gas, Chemical, Food & Beverages, pharma, Palm Oil, & EPC companies Excellent presentation skills and competence in MS office
- Travelling 50 - 70 % of the time in the assigned territory

**Soft Skills**:

- Ability to quickly grasp & easily adapt new ideas, concepts, methods
- Self-starter and must be comfortable working independently
- Proactive and action oriented
- Strong analytical skills
- Excellent written and verbal communication skills
- Has a good EQ and strong interpersonal skills and ability to forge long term relationship.
- Teamwork and ability to work across cultures, locations and business teams
- Is open minded
- High on integrity
- Smart personality

**Desired behaviours including but not limited to**:

- Strong desire to learn commercial and communication skills required to navigate complex situation, rapidly changing technologies, and intense work environment.
- Ability to quickly establish significant credibility, trust, and support with all levels of the organization.
- Positive, confident, “we will win” attitude.
- Approaches work with a strong sense of ownership, commitment, and urgency with “Go-Getter” attitude.
- Maturity, positive approach to problem solving, seasoned judgment, good business instincts, well developed sense of personal accountability.
- Comfortable with a reporting structure requiring extensive liason between leadership, BDM & service team.
- Ability to handle a mix of short-term urgent projects while also driving critically important and sometimes complex long-term projects
- Thrives in a fast paced, high demand environment
- Continuous improvement mindset.
- Self-motivated & self-driven, able to get results through influencing peers.

Diversity, E



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