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Program Manager, Disaster Services
1 month ago
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?_
** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment**
Join us—Where your Career is a Force for Good
**Job Description**:
Summary
- Provide functional expertise to Leadership at a regional level or take full cycle responsibility to provide service delivery programs within a defined geography.
- Through a trained and engaged volunteer workforce, support local communities by providing services to include but are not limited to: response to recurrent local disasters (house fires, floods, etc.), capacity building for mass care service delivery, participation in the Home Fire Campaign, and direct assistance and recovery services to those impacted by disasters.
- Develop, guide, lead, and support team of trained volunteers, as well as implement and develop initiatives to increase Red Cross visibility through program/service delivery of disaster preparedness, response, and recovery programs.
- Provide support, development and/or leadership guidance to all volunteers.
- Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations.
**Responsibilities**:
1: Through a team of volunteers, implement the Disaster Cycle Services program in assigned territory in alignment with established metrics.
2: Partner with leadership and employees across the Red Cross to ensure the most collaborative, impactful, and effective delivery of services.
3: Identify and develop volunteer leaders who can act in facilitative leader roles across the disaster cycle, coordinate internally and partner to align with government, and work to enable the entire community to participate in all phases of the disaster cycle by providing direct services and being a facilitative leader.
4: Support and develop a volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area.
5: Ensure the development of leadership volunteers in each of the program support functional areas of the disaster cycle to meet the needs of the territory, region, state and division.
6: May hire, train, coach, counsel, and evaluate performance of volunteer leaders and volunteers.
7: Manage volunteer recruitment and leadership identification.
8: Lead and support ongoing volunteer recognition and engagement opportunities.
9: Serve in planning capacity in anticipation of larger response and recovery scenarios to include divisional coordination, multi-agency planning, and participation in local/regional/national deployment opportunities.
10: Lead and/or assist with the implementation of training efforts, community preparedness opportunities, and the support to other American Red Cross stakeholders.
11: Represent Disaster Cycle Services team and be prepared to mobilize a volunteer workforce in support of disaster events across the country.
12: Assist in the mobilization and support of local resources (volunteers, equipment, and supplies), as well as potential deployment themselves to serve in a leadership capacity on a relief operation outside of their area of responsibility.
13: Ensure American Red Cross services are available to diverse communities.
14: Recruit and engage diverse workforce that represents the communities we are serving.
15: Implement the Disaster Cycle Services structure and develop the team that mobilizes the local community to prepare for, respond to and recover from emergencies, meeting the needs and expectations of clients and stakeholders.
16: Develop human and material resources (volunteers, partners, community agencies, shelter and vendor agreements etc.) to ensure the full cycle of disaster services is delivered.
17: Provide oversight and support to local responses through the deployment of volunteer leaders and volunteers on a daily basis in a rapid and accessible manner. Qualified and experienced volunteer leaders should be placed in key roles first. If volunteer leadership is unavailable, may serve during times of disaster as the operational leadership.
18: Collaborate in local planning, exercises and training, including exercises called by local partners Volunteer Organizations Active in Disaster, Emergency Management Agencies and Local Emergency Planning Committees (VOADs, EMAs and LEPCs).
19: Manage relationships with fire department leadership on home fires as a responsive deliverable.
Qualifications:
Education: Bachelor's degree required.
Experience: Minimum 5 years of related experience
