Customer Service Aftersales

2 days ago


Jakarta, Indonesia PT Distributor Gadget Indonesia Full time

*JOB DESCRIPTIONS*
- Berkomunikasi dengan Customer mengenai masalah Unit yang akan diclaim garansi
- Menerima dan Mengecek Unit Claim Garansi
- Melakukan Proses Claim Garansi
- Follow-up Claim Garansi ke Distributor Local / Service Center / Teknisi
- Mengembalikan claiman selesai ke Customer
- Follow-up kepuasan customer
- ... dan jobdesc lainnya yang berhubungan dengan Customer Service Aftersales

*REQUIREMENTS*
- Berpengalaman mínimal 1 tahun sebagai Customer Service terutama di Service Center Gadget (lebih diutamakan)
- Umur Maksimal 30 Tahun
- Paham Produk laptop, android dan iphone
- Bisa bekerja di luar jam kerja untuk mereply pertanyaan jika ada customer yang bertanya tentang claim garansi
- Memiliki komunikasi yang bagus, jiwa customer service & Teliti
- Paham administrasi keluar-masuk barang
- Bersedia mengikuti jam kerja PT. DGI (Full WFO Senin-Sabtu)

LOKASI KERJA : Gambir, Jakarta Pusat

Liat keseruan tim PT. DGI

subjek : CS Aftersales_Indeed

Jenis Pekerjaan: Penuh Waktu


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