Customer Service Support

1 week ago


Jakarta, Indonesia PT SPC Full time

PT. SINERGI PERFORMA CIPTA sedang mencari posisi di Customer Service Support - Cilandak dan Detta Marina

Jobdesc:

- Memandu konsumen dan mitra kami dalam menggunakan produk kami
- Mengelola layanan pertanyaan dan perselisihan yang timbul dari konsumen dan mitra kami
- Memberikan layanan pelanggan yang sangat baik kepada basis konsumen dan mitra kami
- Menjaga hubungan baik dan upaya membangun komunitas dengan konsumen dan mitra kami
- Mendukung projek dari semua kategori termasuk pendaftaran, akuisisi, dan transaksi penjualan.

Tujuan Inti:

- Mengedukasi konsumen dan mitra mengenai produk-produk apps, dan kampanye promosi, serta memecahkan masalah ketika mereka mengalami kesulitan.
- Menyelesaikan permasalahan konsumen dan mitra secara cepat dan efektif dengan penuh empati dan kepedulian.
- Melakukan tugas administratif yang menyangkut rekening mitra (isi pulsa, perubahan informasi mitra, dll.)

Pengalaman / Kriteria Penting (Wajib):

- Min D3/S1 jurusan apa pun Dengan IPK 2,75
- Artikulasi yang jelas dan komunikasi yang baik in Bahasa
- Memiliki pengalaman di bidang customer service atau sales area / telesales
- Memiliki pengalaman di bidang sales
- Keterampilan mengetik dengan WPM 50 & Akurasi 90%
- Rasa Empati - Telah melakukan vaksinasi 3 dosis
- Energik
- Min. Lulusan baru dan maksimal 2 tahun di posisi yang sama (entry-level)
- Adaptif terhadap perubahan dinamis

Pengalaman/Kriteria yang Diinginkan (Diutamakan): Mampu berbahasa Inggris dengan komunikasi pasif mínimal

Jenis Pekerjaan: Penuh Waktu, Kontrak
Panjang kontrak: 6 bulan

Pendidikan:

- SMA/SMU/SMK (Diutamakan)

Pengalaman:

- Sales lapangan/sales akuisisi: 1 tahun (Diutamakan)



  • Jakarta, Indonesia SDZ Support Company Full time

    SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD is an international company that provides customer support services to reputable financial firms. One of our biggest clients is IQ OPTION (IQOption is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are looking...


  • Jakarta, Indonesia SDZ Support Company Full time

    SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD is an international company that provides customer support services to reputable financial firms. One of our biggest clients is IQ OPTION (IQOption is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are looking...


  • Jakarta, Indonesia SDZ Support Company Full time

    SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD is an international company that provides Customer Support Services to reputable financial firms. One of our biggest clients is IQ OPTION (IQ Option is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are looking...


  • Jakarta, Indonesia PT. Silk Route Trade Services Indonesia Full time

    **Customer Services and Support Staff** **The Opportunity** We are seeking a passionate Customer Services and Support Staff. Join our ranks and add to SRTS’s growth as a leading organisation in Export Import Trading. If you are someone who enjoys the grit and fast-paced nature of a thriving business, then this is the opportunity for you. At SRTS, you...


  • Jakarta, Indonesia PT. Silk Route Trade Services Indonesia Full time

    **Customer Services and Support Staff** **The Opportunity** We are seeking a passionate Customer Services and Support Staff. Join our ranks and add to SRTS’s growth as a leading organisation in Export Import Trading. If you are someone who enjoys the grit and fast-paced nature of a thriving business, then this is the opportunity for you. At SRTS, you...

  • Customer Support

    2 weeks ago


    Jakarta, Indonesia PERSOLKELLY Indonesia Full time

    **Location**: - Jakarta- Jakarta**Work Type**: - Full TimeJob Description: - Guide our consumers and partners in using our products - Manage service inquiries and disputes arising from our consumers and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community-building efforts with our...


  • Jakarta, Indonesia PERSOLKELLY Indonesia Full time

    **Location**: - Jakarta Jakarta**Work Type**: - Full Time- Has at least 2 years experience in customer sup - Good communication in English is a must - Has experience to maintaining existing and new customer - PERSOLKELLY Indonesia is currently assisting one of our clients in - **IT Consultant industry** in finding great talent as - **Account...


  • Jakarta, Indonesia PERSOLKELLY Indonesia Full time

    **Location**: Jakarta Jakarta **Work Type**: Full Time - Has at least 2 years experience in customer sup - Good communication in English is a must - Has experience to maintaining existing and new customer PERSOLKELLY Indonesia is currently assisting one of our clients in **IT Consultant industry** in finding great talent as **Account Support/Customer...

  • Customer Support

    2 weeks ago


    Jakarta, Indonesia PERSOLKELLY Indonesia Full time

    Guide our consumers and partners in using our products - Manage service inquiries and disputes arising from our consumers and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community-building efforts with our consumers and partners - Support projects from all verticals including registration,...

  • Customer Service

    2 weeks ago


    Jakarta, Indonesia PT IT Service Centre Full time

    **Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan **Jenjang Karir** Pemula / Staf **Job Deskripsi** Handle Customer Entry Data **Persyaratan** **Tingkat Pendidikan** S1, D3, SMA **Jurusan Pendidikan** Semuanya **Minimal Pengalaman** **Deskripsi Persyaratan** Pengalaman menghadapi customer /...


  • Jakarta, Indonesia PERSOLKELLY Indonesia Full time

    Has at least 2 years experience in customer sup - Good communication in English is a must - Has experience to maintaining existing and new customer PERSOLKELLY Indonesia is currently assisting one of our clients in **IT Consultant industry** in finding great talent as **Account Support/Customer Services** with the requirement as follows: Working...


  • Jakarta, Indonesia PT Magada Tirta Amerta Full time

    **Requirements**: - Min D3 any major With GPA 2,75 - Min Fresh graduate and max 2 years in the same position (entry level) - Experience in customer service area - Clear Articulation and good communication in Bahasa - Typing skill with WPM 50 & Accuracy 90% - Vaccinated min 2 Dose - Able to speak English with minimum passive communication - Experience in...

  • Customer Support

    4 weeks ago


    Jakarta, Indonesia Qoala Full time

    We are looking for a Customer Support to assist our customers with technical problems when using our products and services. Customer Support responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s...


  • Jakarta, Indonesia SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD. Full time

    THE SERVICE AGREEMENT TYPE OF THE CONTRACT (FREELANCE CONTRACT). **SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD **is an international company that provides Customer Support Services to reputable financial firms. One of our biggest clients is IQ OPTION (IQ Option is an international IT company operating in the fintech industry that developed one of the world's...

  • Telemarketing Agent

    2 weeks ago


    Jakarta, Indonesia SG Support Full time

    Kriteria: Minimal SMK/SMA Wanita maksimal usia 28 tahun Kepribadian baik dan menyenangkan Kemampuan berkomunikasi baik Bisa mengoperasikan basic microsoft excel atau word Mampu beradaptasi dengan baik Disiplin dan memiliki etika kerja yang baik Memiliki pengalaman di bidang penjualan/pemasaran (Nilai Plus) Benefit: Disediakan training secara menyeluruh...


  • Jakarta, Indonesia SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD. Full time

    THE SERVICE AGREEMENT TYPE OF THE CONTRACT (FREELANCE CONTRACT). **SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD **is an international company that provides Customer Support Services to reputable financial firms. One of our biggest clients is IQ OPTION (IQ Option is an international IT company operating in the fintech industry that developed one of the world's...

  • Customer Support

    4 weeks ago


    Jakarta, Indonesia Reeracoen Indonesia Full time

    9,000,000 IDR ~ 11,000,000 IDR - Jakarta- Education: Min. Bachelor Degree in any major - Language: Japanese Advance Level (JLPT N1/N2 certified) - Fluent in English - Experience: Min. 1-year related experience as a Customer Support or Service - Willing to work in shifting mode (24/7) including public holidays. - Knowledge of the Travel or Customer Service...


  • Jakarta, Indonesia Central One Bataan Ph Inc Full time

    **JOB RESPONSIBILITIES**: - Manage large amounts of incoming chats/phone calls - Generate sales leads - Identify and assess customer’s needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate,valid and complete information by using the right...


  • Jakarta, Indonesia Sinergi Performa Cipta Full time

    About the Assignment: - Guide our consumer and partners in using our products - Manage service enquiries and disputes arising from our consumer and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community building efforts with our consumer and partners - Support project from all verticals...


  • Jakarta, Indonesia Sinergi Performa Cipta Full time

    **JOB DESCRIPTIONS**: - Guide our consumers and partners in using our products - Manage service inquiries and disputes arising from our consumers and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community-building efforts with our consumers and partners - Support projects from all...