Client Relations
2 months ago
Alfabet Catering sedang mencari individu yang akan bergabung dengan tim kami di bagian client relation & event marketing. Posisi ini cocok bagi individu yang teliti dan berbakat dalam mengelola hubungan dengan klien, memastikan pelaksanaan acara berjalan lancar, serta menjaga standar layanan premium kami
**Tanggung Jawab**:
- **Manajemen Klien**: Menjadi penghubung dengan klien, terutama untuk acara wedding, gathering, atau meeting.
- **Follow-up & Membina Hubungan**: Secara rutin melakukan follow-up kepada klien sebelum, selama, dan setelah acara untuk menjaga hubungan yang kuat dan berkelanjutan.
- **Supervisi Acara**: Hadir pada event dan memastikan layanan berjalan lancar dan klien merasa puas.
- **Koordinasi & Komunikasi**: Bekerja sama dengan tim internal, vendor, dan klien untuk memastikan semua aspek acara berjalan dengan baik.
- **Evaluasi Acara**: Mengumpulkan umpan balik dari klien pasca-acara untuk terus meningkatkan layanan.
- **Dukungan Pemasaran**: Berkolaborasi dalam inisiatif pemasaran untuk mempromosikan layanan, termasuk membantu dalam pembuatan konten dan pendekatan klien.
**Kualifikasi**:
- Wanita dengan kemampuan interpersonal dan komunikasi yang sangat baik.
- Pengalaman sebelumnya di bidang hubungan klien, pemasaran, atau manajemen acara (pengalaman di sektor pernikahan atau layanan mewah menjadi nilai tambah).
- Profesional, berpenampilan rapi, dan mampu menjaga standar tinggi yang diharapkan oleh klien premium kami.
- Keterampilan organisasi yang kuat, perhatian terhadap detail, serta kemampuan untuk mengelola berbagai acara dan tugas secara bersamaan.
- Memiliki jiwa kepemimpinan untuk mengawasi dan memastikan tim memberikan layanan berkualitas tinggi selama acara.
- Mampu menangani situasi tekanan tinggi dengan tenang dan profesional.
- Fleksibilitas untuk bekerja selama acara, termasuk akhir pekan dan hari libur jika diperlukan.
**Keuntungan**:
- Gaji yang kompetitif.
- Lingkungan kerja yang dinamis dan kreatif.
- Kesempatan untuk berkembang dan berkontribusi dalam perusahaan yang berkembang.
Jenis Pekerjaan: Penuh Waktu
Tenggat Lamaran: 20/10/2024
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