Customer Experience Design Officer

3 days ago


Jakarta, Indonesia PT Sejahtera Mitra Solusi Full time

Persyaratan
S1 Sistem Informatika, Teknik, Teknik Informatika (Fresh graduate dipersilahkan)

Memiliki kemampuan Problem Solving dan Data Analysis yang baik
Memiliki keterampilan dasar Ms Office (Excel, Word, PowerPoint, Visio)
Diutamakan Wanita
Penempatan di Head Office Adira Finance
Tanggung Jawab
Mengembangkan dan mengelola desain customer touch point di setiap customer journey untuk
memberikan pengalaman yang baik kepada customer
Mengelola desain pelayanan customer
Membantu melakukan riset customer untuk mendapatkan insights mengenai customer
experience
Membuat rancangan ketentuan desain customer touch point
Membuat rancangan ketentuan desain pelayanan customer
Membuat rancangan ketentuan desain peningkatan pelayanan customer



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