Customer Experience Design Officer

Pand International Design is a well-known International design firm and has been designing and delivering tailored commercial interiors space to many MNC Company. Our projects are international in scope and focus mainly in commercial office projects. We work collaboratively and strategically to deliver innovation, quality and sustainable performance in a...

Key Responsibilities: 1. Design Development: Collaborate with clients to understand their needs, preferences, and project requirements. Develop innovative and functional design concepts that align with the client's vision and budget. Create detailed design drawings, renderings, and specifications using CAD software and other design tools. Select...

Primarily responsible in handling customer inquiries, requests, feedback and complaints and escalate them to appropriate department to complete the inquiry. - Resolve complaints, provide appropriate solutions, alternatives and ensure resolution within a given timeframe. - Maintain the daily targeted numbers of resolved inquiry status within comitted SLA /...

**Graphic Designer (Internship)** Are you a designer that likes a challenge? Then we’re looking for you! **About Article 36 Design** Welcome to Article 36! We're a Jakarta-based design agency with a unique focus on presentation design. Our close-knit international team takes pride in creating top-notch presentations and templates for clients across...

Ensure satisfaction and loyalty of customers - Plan with business executives and stakeholders - Design and improve customer experience - Liase with marketing, growth & operation team to build improvement programs - Evaluate & enhance customer touchpoints - Lead & develop UI/UX team to be an effective workforce **Requirements**: - Bachelor's degree in...

**DUTIES & RESPONSIBILITIES**: - Design and develop graphic design output for print, digital, or other media - Assist in developing a portfolio of work or key visual assets that will be used to support the company’s brand strategy - Help oversee production process to ensure the quality and consistency - Work with the marketing team to visually translate a...

**DUTIES & RESPONSIBILITIES**: - Design and develop graphic design output for print, digital, or other media - Assist in developing a portfolio of work or key visual assets that will be used to support the company’s brand strategy - Help oversee production process to ensure the quality and consistency - Work with the marketing team to visually translate a...

**About Intrepid** **Responsibilities**: - Equipped by dynamic Brand FAQs to provide response to customers - Using ASANA ticketing system (internal) for structured and speedy escalations - Provide straight to the point responses which aligned with the brand directions - Responsible in both Product reviews and store/seller ratings - Solve urgent issues such...

**Job Deskripsi**: - Melakukan review dan mengembangkan SOP terkait customer journey dan service untuk memastikan pengalaman klien yang optimal - Membuat laporan dan menganalisa, serta membuat rencana perbaikan atas keluhan yang disampaikan klien - Bekerjasama dengan departemen produksi dan kreatif untuk memastikan produk dan layanan berkualitas tinggi -...

**Who we are**: Quantic is an Information Technology service and product company based in Jakarta, Indonesia and Mumbai, India, founded in 2017. We provide ready-to - use AI based solutions for some of the most common business use cases. We also have a portfolio of world-class products in Wealth Management, Lending & Collections as well as Digital Banking...

Customer Experience**Customer Experience Researcher**: - Jakarta,Jakarta - Full Time **Responsibilities**: - Develop and execute case studies and quantitative and qualitative market research studies - Handle primary and secondary market research and gather, analyze and disseminate information. - Evaluate program methodology and key data to ensure that...

**About Us**: - An ASX100 business part that is owned by Australian universities, IDP is a pioneer in international education services. Our_**_ _**_core business lines include student placement to Australia, US, UK, Canada and New Zealand institutions, English-language testing and training._**_ _** - We are on a mission to build the world's leading platform...

**Responsibilities** - Accountable in managing and developing existing and/or new customer accounts in Indonesia - Responsible to create new businesses, formulate strategic partnerships with end customers through proactive engagements - A “Hunter” who is constantly prospecting, identifying new business opportunities and targeting new potential...

We are seeking a dynamic and experienced Customer Experience Supervisor to join our team. The Customer Experience Supervisor will play a pivotal role in ensuring the highest standards of service delivery to our valued customers and dealers. This individual will be responsible for overseeing the Customer Service Team, managing escalations, collaborating with...

**Description**: **About The Role** Ready to dive into the exciting world of Tokopedia? As a Product Designer on our Browsing Funnel team, your mission, should you choose to accept it, involves infusing a touch of magic into the user experience. We're not just aiming for any user experience; we want the kind that makes users exclaim, "Wow, this is exactly...

Orange provides your personalized go-to pool of strategy planners, creatives, and technologists for your brand and campaign that aren't part of your daily routine. Strategic managers, content specialists, conceptual creatives, producers, SEO experts, product managers, and others are among the impact players who are held match-fit for your brand. - Prepare...

**Requirements**: - Tracking customer experiences across online and offline channels, devices and touchpoints - Conduct research to identify profiling customer - Identifying customer needs and taking proactive steps to maintain positive experiences - Maintaining Customer existing database - Do the survey to all Customers - Maintain action plan after...

**Workplace Experience Coordinator** **Job ID** - 186529**Posted** - 26-Sep-2024**Service line** - GWS Segment**Role type** - Full-time**Areas of Interest** Administrative, Facilities Management **Location(s)** Jakarta - Jakarta Raya - Indonesia **About the Role**: As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a...

Moladin is Indonesia’s leading mobility fintech platform with end to end financing solutions for all players in the used car and EV ecosystem. Moladin empowers its rapidly growing network of more than 26,000 active used car agents and dealer MSMEs, and provides used car consumers with better financing access through digitized loan underwriting. This is...

**Customer Experience Executive** Location: Jakarta | Indonesia**Naluri is changing the way healthcare is delivered**. A digital health therapeutics company operating across SEA, we are focused on the intersection of mental health and physical chronic diseases. We combine behavioural science, psychology, data science and digital design to help companies,...