Marketplace Customer Experience Executive

**Key Responsibilities**: - Responsible to monitor, analyze and report Marketplace customer experience Hygiene component (live chat, order deliveries, order cancellations, reviews & discussion, and banner) - Responsible to monitor and analyze all Kanmo Official Store health & performance - To assist Marketplace Customer Experience Associate Manager in order...

Managing end-to-end ecommerce platform operation in achieving sales targets. - Ensure ongoing promotions running in accordance with the agreed time and agreed discount amount. - Conduct daily review of on-going promotions whether achieved the specified sales target. - Perform product banner refreshment on each platform. - Ensure social media exposure towards...

**Key Responsibilities**: - Updating the store performances weekly result for all brands from 6 platforms - Highlighting the low performance scores per platform - Spotting bad review rating from seller center - Flagging the high complain orders raised by customer to CRC Team - Checking & making sure the question in product discussion were...

**Key Responsibilities**: - Updating the store performances weekly result for all brands from 6 platforms - Highlighting the low performance scores per platform - Spotting bad review rating from seller center - Flagging the high complain orders raised by customer to CRC Team - Checking & making sure the question in product discussion were...

Ensure our customers can have an easy transaction and understanding of our products according to their needs. Conduct outbound calls and other techniques to encourage activity from customers and monitor live chat inbound inquiries for the marketplace (Tokopedia, Shopee, Lazada, etc) Help make decisions on operations, products, and technology based on...

Job Description: - Ensure our customers can have an easy transaction and understanding of our products according to their needs. - Conduct outbound calls and other techniques to encourage activity from customers and monitor live chat inbound inquiries for the marketplace (Tokopedia, Shopee, Lazada, etc) - Help make decisions on operations, products, and...

Job Description: - Ensure our customers can have an easy transaction and understanding of our products according to their needs. - Conduct outbound calls and other techniques to encourage activity from customers and monitor live chat inbound inquiries for the marketplace (Tokopedia, Shopee, Lazada, etc) - Help make decisions on operations, products, and...

**About Us** Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are the leading direct-to-consumer womenswear brand, headquartered in Singapore, with an omni-channel presence across Indonesia and Malaysia, a retail franchise in Cambodia, and are fast expanding into international markets...

**Key Responsibilities**: - Leading our Omnichannel Customer Services Team - Leading the team to ensure engagement on our websites in Basket onwards are perfect - Controlling and being pro-active a level of excellence above that currently accepted by customers within Indonesia - Directing the Customer Operations team to show sales via our own channels and...

**Key Responsibilities**: - To increase Kanmo’s brand visibility and conversion on marketplaces through Paid channels (Flagship & category campaign, Ads, Display exposure) - Analysis, monitor, optimize marketplace Ads performance on regular basis - Liaise with the Brand team on SKU selection, promotion and media barter for marketplace Ads and campaign -...

**Key Responsibilities**: - To increase Kanmo’s brand visibility and conversion on marketplaces through Paid channels (Flagship & category campaign, Ads, Display exposure) - Analysis, monitor, optimize marketplace Ads performance on regular basis - Liaise with the Brand team on SKU selection, promotion and media barter for marketplace Ads and campaign -...

**Key Responsibilities**: - To increase Kanmo’s retailer brand visibility and conversion on marketplaces through paid channels (e.g campaign and ads) - Monitor and optimize marketplace ads performance on regular basis. - Regular review of marketplace ads results and deliver actionable insights for traffic and sales improvement - Track essential digital...

**Key Responsibilities**: - ** Marketplace Management**: - Manage and optimize product listings on major e-commerce platforms (Tokopedia, Shopee, Lazada, Bukalapak, etc.). - Monitor and analyze marketplace performance metrics to identify growth opportunities and areas for improvement. - Develop and implement promotional strategies to increase product...

**Key Responsibilities**: - To increase Kanmo’s retailer brand visibility and conversion on marketplaces through paid channels (e.g campaign and ads) - Monitor and optimize marketplace ads performance on regular basis. - Regular review of marketplace ads results and deliver actionable insights for traffic and sales improvement - Track essential digital...

Membalas DM dan komentar di Tiktok, Instagram, Facebook - Membuat orderan customer di luar marketplace - Melakukan Follow Up ke customer dan calon customer yang sudah pernah order - Melayani komplain dari customer dan bisa memberikan solusi dari komplain tersebut - Mekakukan upselling & cross selling kepada customer ataupun calon customer - Membuat report...

As Marketplace Growth Analyst, you will support our retail marketplace team to analyze and generate insights in driving marketplace performance. **Responsibilities**: - Identify growth opportunity in improving marketplace performance (absorption, fulfillment & overall lenders investing experience) - Evaluate funnel conversion and gather performance...

_Little Palmerhaus is a local brand operating in the retail industry, fashion and apparel, specifically for baby and kids fashion which has reached all over Indonesia. Little Palmerhaus has a fun culture but remains focused on success._ **JOB DESCRIPTION**: - This Ecommerce Marketplace Manager position can also be intended for those of you who are looking...

Zalora is looking for a Head of Marketplace to build and lead team to set up its local Marketplace presence work in unison with the regional Marketplace. Reporting to the Country CEO. This role is base in South Jakarta. This is a unique, exciting opportunity to influence minds and make an impact at ZALORA. **Responsibilities**: - Manage the overall Profit...

WeWe Talent Marketplace is building a freelancer community to support businesses expanding globally! We are looking for talented individuals to join our team for exciting project opportunities. **What We Offer**: - Access to global project opportunities supporting international businesses in various fields (e.g. design, marketing, social media, and...

Membalas dan menerima pesanan customer - Membungkus barang pesanan - Membuat tanda terima pesanan untuk kurir - Mengelola Akun E-commerce (post product dan Ads) - Mengatur Schedule E-commerce - Handle Response Untuk pertanyaan yang ada di E-commerce dari Customer - Memberikan Edukasi via chat E-commerce kepada customer **Job Qualification**: - Pengalaman...