Marketplace Customer Experience Intern

**Key Responsibilities**: - Responsible to monitor, analyze and report Marketplace customer experience Hygiene component (live chat, order deliveries, order cancellations, reviews & discussion, and banner) - Responsible to monitor and analyze all Kanmo Official Store health & performance - To assist Marketplace Customer Experience Associate Manager in order...

**Key Responsibilities**: - Responsible to monitor, analyze and report Marketplace customer experience Hygiene component (live chat, order deliveries, order cancellations, reviews & discussion, and banner) - Responsible to monitor and analyze all Kanmo Official Store health & performance - To assist Marketplace Customer Experience Associate Manager in order...

**Key Responsibilities**: - Updating the store performances weekly result for all brands from 6 platforms - Highlighting the low performance scores per platform - Spotting bad review rating from seller center - Flagging the high complain orders raised by customer to CRC Team - Checking & making sure the question in product discussion were...

Ensure our customers can have an easy transaction and understanding of our products according to their needs. Conduct outbound calls and other techniques to encourage activity from customers and monitor live chat inbound inquiries for the marketplace (Tokopedia, Shopee, Lazada, etc) Help make decisions on operations, products, and technology based on...

**Key Responsibilities**: - Leading our Omnichannel Customer Services Team - Leading the team to ensure engagement on our websites in Basket onwards are perfect - Controlling and being pro-active a level of excellence above that currently accepted by customers within Indonesia - Directing the Customer Operations team to show sales via our own channels and...

Job Description: - Ensure our customers can have an easy transaction and understanding of our products according to their needs. - Conduct outbound calls and other techniques to encourage activity from customers and monitor live chat inbound inquiries for the marketplace (Tokopedia, Shopee, Lazada, etc) - Help make decisions on operations, products, and...

Job Description: - Ensure our customers can have an easy transaction and understanding of our products according to their needs. - Conduct outbound calls and other techniques to encourage activity from customers and monitor live chat inbound inquiries for the marketplace (Tokopedia, Shopee, Lazada, etc) - Help make decisions on operations, products, and...

**Kasual** is the first modern e-commerce experience in Indonesia that combines daily wear functionally with personal customization. Kasual is a fun and exciting place to work, a next-gen DNVB company disrupting the fashion industry through beautiful design, innovative features, and a business model that allows us to offer better alternatives to customers...

WeWe Talent Marketplace is building a freelancer community to support businesses expanding globally! We are looking for talented individuals to join our team for exciting project opportunities. **What We Offer**: - Access to global project opportunities supporting international businesses in various fields (e.g. design, marketing, social media, and...

**Kasual **is the first modern e-commerce experience in Indonesia that combines daily wear functionality with personal customization. Kasual is a fun and exciting place to work, a next-gen DNVB company disrupting the fashion industry through beautiful design, innovative features, and a business model that allows us to offer better alternatives to customers...

**About Us** Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are the leading direct-to-consumer womenswear brand, headquartered in Singapore, with an omni-channel presence across Indonesia and Malaysia, a retail franchise in Cambodia, and are fast expanding into international markets...

At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organisations realise their human potential by joining great organisations, learning the right skills and building great teams. At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast...

WeWe Talent Marketplace is building a freelancer community to support businesses from China expanding globally! We are looking for talented individuals to join our team for exciting project opportunities. **What We Offer**: - Access to global project opportunities supporting international businesses in various fields (e.g. design, marketing, social media,...

WeWe Talent Marketplace is building a freelancer community to support businesses expanding globally! We are looking for talented individuals to join our team for exciting project opportunities. **What We Offer**: - Access to global project opportunities supporting international businesses in various fields (e.g. design, marketing, social media, and...

PDeskripsi Pekerjaan: - Mengelola marketplace; dari mengupload produk, promosi dan chat maupun komplain customer - Mengatur pengiriman dan memastikan semua pengiriman terkirim dengan baik dan tepat waktu - Memantau & mengelola pergerakan stok - Berkoordinasi dengan pihak eksternal maupun internal perihak stok maupun marketplace - Bersedia elakukan tugas...

Membalas DM dan komentar di Tiktok, Instagram, Facebook - Membuat orderan customer di luar marketplace - Melakukan Follow Up ke customer dan calon customer yang sudah pernah order - Melayani komplain dari customer dan bisa memberikan solusi dari komplain tersebut - Mekakukan upselling & cross selling kepada customer ataupun calon customer - Membuat report...

Managing end-to-end ecommerce platform operation in achieving sales targets. - Ensure ongoing promotions running in accordance with the agreed time and agreed discount amount. - Conduct daily review of on-going promotions whether achieved the specified sales target. - Perform product banner refreshment on each platform. - Ensure social media exposure towards...

As Marketplace Growth Analyst, you will support our retail marketplace team to analyze and generate insights in driving marketplace performance. **Responsibilities**: - Identify growth opportunity in improving marketplace performance (absorption, fulfillment & overall lenders investing experience) - Evaluate funnel conversion and gather performance...

Community Experience Intern will focus on: - Monitoring and activating user and community to persuade them to join our campaign. - Oversee content development, ensuring it aligns with both client goals and audience preferences. - Engage with Supermom's internal community and external community partner - Monitor campaign performance metrics and generate...

We are seeking a dynamic and highly motivated Marketplace Advertiser Intern to join our team. This internship provides an excellent opportunity for individuals interested in e-commerce and digital advertising. As a Marketplace Advertiser Intern, you will work closely with our digital marketing team to gain hands-on experience in managing and optimizing...