Desk Control

**Desk Control**: PT Bumi Santosa Cemerlang, Jakarta Pusat, Jakarta Raya, Indonesia - Department- Operations- Job posted on- Nov 30, 2024- Employment type- Full Time**Role overview**: - Desk Control works closely with the Deputy Head of Operations to ensure day-to-day targets are achieved by Customer Service agents. He will ensure that every agent responds...

**Jakarta**: **Indonesia**: We are looking for a qualified Help desk manager to join our team. You will be responsible for leading our technical support team to provide excellent customer service and resolve all technical issues. As a Help desk manager, you should have a solid technical background combined with customer service experience. A...

**Jakarta**: **Indonesia**: We are looking for a customer service oriented Help desk specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is...

**Jakarta**: **Indonesia**: We are looking for a competent IT Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand...

Conduct periodic quality checks and/or evaluations for desk collection, customer service, telemarketing agents by doing monitoring of phone calls and text messages based on a particular standard set forth by the company and prepare/analyst periodic reports providing suggestions for improvements based on the results of the reports - Deliver proactive feedback...

**Job Number** 24051030 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Jakarta, Jalan DR Ide Anak Agung Gde Agung Kav E.1.2 No 1&2, Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the...

Location: Jakarta, Indonesia In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible. Thales...

**Requirements**: - Bachelor Degree - Fresh Graduate or preferably min 1 year experience in internal audit, compliance, or internal control functions. - Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams - Excellent analytical and problem-solving skills, with the ability to identify areas...

Development of technical proposal, value positions - Support sales team in technical and commercial proposal - Willing to work behind the desk and prepare administration tender - Purchase Order Management and Documentation preparation - Responsive with Inquiry, Quotation and Order as per due date - Problem solving with customer and principal - Willing to...

To operate the Front Desk Department properly, efficiently and with profitability. - To ensure that Legendary Quality Experience Standards are fully implemented, maintained and exceeded throughout Front Desk to meet and exceed our guests' expectations. - To assist the Front Office Manager in maximizing room yields by encouraging the Front Desk Agents to...

**In this position, you will responsible to**: Analyze current manpower capacity and ensure its aligned with current budget. Work with internal audit team to provide evaluation report to support internal audit process. Develop action plan based on finding or suggestion from other team (CX and CCC). Develop new process and procedure as part of improvement...

Major Responsibilities: - To operate the Front Desk Department during day and evening shift properly, efficiently and with profitability. - To ensure that Legendary Quality Experience Standards are fully implemented, maintained and exceeded throughout Front Desk to meet and exceed our guests' expectations. - To assist the Front Office Manager in maximizing...

Daily filing related finance document & daily basis input data entry - Daily compiling & recap entry bank transactions & daily sales - Daily updates cash balance - Scheduling & initiating payment - Monthly recap cash inflow & outflow expenditure - Monthly compiling bank statements - Controlling outstanding receivables - Preparing report regarding daily job...

**Kualifikasi**: 1. Memiliki riwayat pendidikan S1 2. Memiliki pengalaman inventory 3. Bisa menghitung cepat dan tepat, sehingga memiliki tingkat ketelitian yang tinggi dalam menjalankan setiap pekerjaan 4. Bisa menggunakan Excel 5. Memiliki usia maksimal 27 tahun 6. Dapat melakukan komunikasi dengan baik 7. Dapat berpikir secara logis 8. Terbiasa...

**Kualifikasi**: 1. Memiliki riwayat pendidikan S1 2. Memiliki pengalaman inventory 3. Bisa menghitung cepat dan tepat, sehingga memiliki tingkat ketelitian yang tinggi dalam menjalankan setiap pekerjaan 4. Bisa menggunakan Excel 5. Memiliki usia maksimal 35 tahun 6. Dapat melakukan komunikasi dengan baik 7. Dapat berpikir secara logis 8. Terbiasa...

**Kualifikasi**: 1. Memiliki riwayat pendidikan S1 2. Memiliki pengalaman inventory 3. Bisa menghitung cepat dan tepat, sehingga memiliki tingkat ketelitian yang tinggi dalam menjalankan setiap pekerjaan 4. Bisa menggunakan Excel 5. Memiliki usia maksimal 35 tahun 6. Dapat melakukan komunikasi dengan baik 7. Dapat berpikir secara logis 8. Terbiasa...

Collect and analyze sample recordings and score recording results. - Generate the Quality Control (QC) worksheet. - Conduct phone verifications with Debtors for QC purposes. - Create monthly reports, sign them, and document the QC results. - Offer suggestions to trainers based on the QC findings. - Stay available and actively participate with both the Desk...

**Responsibilities** - Collect and analyze sample recordings and score recording results. - Generate the Quality Control (QC) worksheet. - Conduct phone verifications with Debtors for QC purposes. - Create monthly reports, sign them, and document the QC results. - Offer suggestions to trainers based on the QC findings. - Stay available and actively...

Single point of contact for IT related queries & IT related Support issues - Perform incident classification, prioritization, correlation with other reported incidents and matching against known errors - Record all required incident details on the incident management system - First level support to attempt to resolve the incident, use remote control if...

**PERSONNEL QUALIFICATION**: - Minimum associate degree 3 (three) years in technical (Information System or Technology preferable). - Three (3) years experiences as IT Support. - Familiar with Microsoft Windows Environment (Active Directory, Application Server, Windows client, and any other Microsoft products/services, etc.). - Good communication in English...