Assistant Reception Manager

1 week ago


Jakarta, Indonesia Mandarin Oriental Hotel Group Full time

To operate the Front Desk Department properly, efficiently and with profitability.
- To ensure that Legendary Quality Experience Standards are fully implemented, maintained and exceeded throughout Front Desk to meet and exceed our guests' expectations.
- To assist the Front Office Manager in maximizing room yields by encouraging the Front Desk Agents to upsell proactively.
- To arrange book-outs according to Mandarin Oriental Hotel Group policy and ensuring complete guest satisfaction.
- To ensure all guests are escorted to their rooms by the Front Desk Agents.
- To encourage efficient and effective inter-departmental communication in order to promote teamwork.
- To monitor service delivery by implementing LQE and MOQA action plans.
- To monitor the successful implementation of the Total Training Concept and Legendary Service Training in Front Desk.
- To encourage colleague development and promote a positive working environment.
- To delegate duties and responsibilities to Front Desk Agents and ensure that work processes are in a logical order.
- To ensure proper staffing at all times.
- To ensure and maintain a very high standard of personal hygiene, behavior and grooming standards of colleagues.
- To ensure that all health and safety company standards are maintained and carried out at all times. They must be monitored regularly to assist in scoring 100% on the MOHG health and safety audit.
- To handle the Springer Miller Systems Front Office system; ensuring correct data inputting and maintenance, control access levels, issue passwords and change configurations.
- To handle all guest complaints and comments relating to the department tactfully.
- To cooperate and coordinate teamwork with other departments.
- To perform any other reasonable duties as required by the Front Office Manager.



  • Jakarta, Indonesia A for Effort Full time

    **Administrative Assistant (Fluent in English)** - Responsible for staff scheduling and room assignments - Maintain reception area and all common areas in a clean and tidy manner at all times - Operate standard office equipment on a regular basis - Receive deliveries; sort and distribute incoming mail - Take inventory of supplies and restock as needed -...

  • Office Assistant

    8 months ago


    Jakarta, Indonesia CRIF Full time

    Office Administration: - Customer record/sales contract filing - Housekeeping Management - Liaise with regional office for some admin/office housekeeping concerns - Others as required by immediate supervisor - Coordinate office activities and operations to secure efficiency and compliance to company policies - Manages reception area and looks after...


  • Jakarta, Indonesia Sailun Group Full time

    **Responsibilities**: - Responsible for the comprehensive management of administrative logistics business, including reception, office assets, office supplies, gifts, vehicles, dormitories, property management, etc - Responsible for optimizing and improving the rules, procedures, and standards of the group's administrative and reception business -...


  • Jakarta, Indonesia Sailun Group Full time

    Responsible for the comprehensive management of administrative logistics business, including reception, office assets, office supplies, gifts, vehicles, dormitories, property management, etc - Responsible for optimizing and improving the rules, procedures, and standards of the group's administrative and reception business - Responsible for drafting and...

  • CEO Assistant

    6 months ago


    Jakarta, Indonesia PT. Brisnets International Technology Full time

    **Responsibilities**: - Assist leaders to connect project status with relevant partners, and provide timely feedback to company leaders; - Cooperate with the team for various projects; - Maintain good relationships with partners and keep abreast of relevant information; - Assist leaders to communicate the goals and specific work of each team, follow up on...


  • Jakarta, Indonesia Canary Systems, Inc. Full time

    The Administrative Assistant will fulfill general office and administrative tasks and assist the Indonesia Group Manager in various accounting-related activities. We are looking to immediately fill this full-time position in our Jakarta office. **Responsibilities Include**: - Create customer invoices - Answering the phone / Reception - Verification of...

  • Receptionist

    2 months ago


    Jakarta, Indonesia NH Korindo Sekuritas Indonesia Full time

    NH Korindo Sekuritas Indonesia is a dynamic and growing organization committed to providing exceptional customer service and creating a welcoming environment. We are currently looking for an experienced and personable receptionist to be the face of our company. **Key Responsibilities**: - Greet and assist clients and visitors with a warm and friendly...


  • Jakarta, Indonesia PULLMAN Full time

    **Company Description** Pullman Jakarta Central Park is a 5 star hotel located in Podomoro City in West Jakarta adjacent to Central Park Mall, an international award winning shopping icon in Asia. With 317 beautiful guestrooms & Suites, featuring an Executive Club Lounge, Collage All Day Dining serving International Cuisines, the cozy BUNK Lobby Lounge, 9...


  • Jakarta, Indonesia A for Effort Full time

    Responsible for staff scheduling and room assignments - Maintain reception area and all common areas in a clean and tidy manner at all times - Operate standard office equipment on a regular basis - Receive deliveries; sort and distribute incoming mail - Take inventory of supplies and restock as needed - Restocking on supplies - General administrative...

  • Team Assistant

    2 months ago


    Jakarta, Indonesia IFC Systems Corporation Full time

    **Team Assistant** **Job #**: - req30083**Organization**: - World Bank**Sector**: - Administration/Office Support**Grade**: - GB**Term Duration**: - 2 years 0 months**Recruitment Type**: - Local Recruitment**Location**: - Jakarta,Indonesia**Required Language(s)**: - English and Indonesia**Preferred Language(s)**: - English and Indonesia**Closing...

  • Team Assistant

    2 months ago


    Jakarta, Indonesia World Bank Group Full time

    **Job #**: - req30083**Organization**: - World Bank**Sector**: - Administration/Office Support**Grade**: - GB**Term Duration**: - 2 years 0 months**Recruitment Type**: - Local Recruitment**Location**: - Jakarta,Indonesia**Required Language(s)**: - English and Indonesia**Preferred Language(s)**: - English and Indonesia**Closing Date**: - 11/6/2024...

  • Reception Manager

    7 months ago


    Jakarta, Indonesia Elabram Systems Sdn Bhd Full time

    1. Will be the main speaker and the representative of company's Innovation Center 2. Handling the event of customer or client visit 3. Responsible to understand all company's ICT & Technology products and services 4. Presenting company's overall business to all customer (Government, Hi-end level, Enterprises) **Requirement** 1. Have good appearances 2....

  • Reception Manager

    6 months ago


    Jakarta, Indonesia Elabram Full time

    Job Description 1. Will be the main speaker and the representative of company's Innovation Center 2. Handling the event of customer or client visit 3. Responsible to understand all company's ICT & Technology products and services 4. Presenting company's overall business to all customer (Government, Hi-end level, Enterprises) Requirement 1. Female 2....

  • Assistant Manager

    3 months ago


    Jakarta, Indonesia Hebe Beauty Indonesia Full time

    Supervise and motivate staff to meet business objectives. - Manage operational and administrative tasks, including scheduling, budgeting, and reporting. - Implement strategies to enhance store performance and efficiency. - Ensure high standards of customer service and satisfaction. - Assist in developing and training team members to reach their full...


  • Jakarta, Indonesia Elabram Systems Full time

    **Requirement**: - Strong organizational skills and attention to detail. - Ability to multitask and manage time effectively. - Professional appearance and demeanor. - Proven experience as a receptionist or in a related role. - Proficient in MS Office (Word, Excel, Outlook) and basic office equipment. - Excellent verbal and written communication...

  • Assistant Manager

    6 months ago


    Jakarta, Indonesia Lovisa Full time

    **Our Brand**: Lovisa was created out of a need for on-trend fashion jewellery at ready-to-wear prices. Our trend spotting departments worldwide take inspiration from couture runways and current street style to deliver new, must-have styles to our customers. Established in Australia Lovisa launched its first store in 2010, Since then Lovisa has opened over...


  • Jakarta, Indonesia PT Hardaya Inti Plantation Full time

    **Role Description** This is a full-time on-site role for a Procurement Assistant Manager at Hardaya Inti Plantations, located in Jakarta, Indonesia. The Procurement Assistant Manager (Palm Oil Plantation) will be responsible for managing and optimizing the procurement process. They will oversee sourcing, purchasing, and supply chain management, as well as...


  • Jakarta, Indonesia Grand Hyatt Jakarta Full time

    Summary You will ensure the efficient running of the department in line with Hyatt International’s corporate strategies and brand standards, whilst meeting employee, guest and owner expectations by providing an excellent and consistent level of service. As the Assistant Manager Stewarding, you will be responsible for assisting in the management of the...


  • Jakarta, Indonesia Bosch Group Full time

    **Company Description** - Oversee daily warehouse operations, including receiving, warehousing and distribution. - Ensure all logistics activities comply with regulatory and internal procedural requirements. - Set up and maintain an efficient warehouse layout for optimal space utilization. - Stock level monitoring, cycle count, and assist HOD in controlling...


  • Jakarta, Indonesia Selah ristorante Full time

    An assistant manager will work closely to the restaurant manager to ensure our customers' satisfaction. Qualifications: - Min. 1 year of experience in the same position - Good communication skills, and great attitude - Willing to learn new things - Able to adapt to a fast-paced environment - Presentable and well groomed (5 star standards) - Good leadership...