Operations Assistant

3 weeks ago


Jakarta, Indonesia Kanmo Retail Group Full time

**Key Responsibilities**:
Ensures orders from Webstores or Marketplaces are processed in accordance with the company’s customer delivery standards. Monitor completion of daily, weekly shipments and maintain monthly shipping manifests.

Ensure all merchandise is allocated to the correct customer order. Help to oversee buffer, allocations failure and out of stock products. Track and manage damages for warehouse deliveries. Track and manage mis-ships and shipping issues with warehouses. Coordinate pickup of product with couriers.

Able to control physical inventories to ensure correct inventory balances in Webstores or Marketplaces and Warehouse. Able to ensure applicable packaging for the best specifications and packaging requirements Assist refund and exchange process.

Oversees product page creation in Webstores or Marketplaces, description, and representation in the online stores.

**Requirements**:
Detail-oriented with strong emphasis on accuracy and consistency team member who will work directly with other e-commerce team members to execute online orders effectively and efficiently

Strong communication and interpersonal skills Good communication with superior and other staff members for best practices Willing to work on public holidays or weekend for any big events

Department

Digital & Omnichannel

Role

Customer Operations

Locations

Jakarta


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