Sales Support Administrator

3 days ago

Jakarta, Indonesia NTT Ltd Full time

At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment.

At NTT we trust our employees to do the right thing, even when no one is watching, which is why we offer flexibility in the workplace. The majority of our roles are hybrid, meaning we encourage a balance of working from home and our local office. Ask our recruitment team if this is a hybrid role.

**Want to be a part of our team?**

The Sales Administrator will be found in most operational environments where there is enough sales work to justify the services of one or more sales administrators. Depending on the size of client accounts and the amount of work that is delegated to the sales administrator, sales administrators’ numbers will vary.

Generally speaking Sales Administrators can report to Sales Administration Team leaders, Sales Managers and Leaders, more Senior Client Managers or Sales Operations Managers.

The Sales Administrator acts as key support person to the sales teams. They assist members of the sales force by performing all sales order related administration.

**Working at NTT**

**Sales Administration**

These staff members contribute to operational sales effectiveness by establishing relationships with vendors and coordinating every day interactions, queries and general information sharing with them.

Sales Administrators are typically assigned to support one or more Client Managers and/or Sales Specialists. Their day to day duties include providing quotes for clients either from direct requests or on behalf of the Sales team. This might involve a degree of product pricing where the Sales Administrator sometimes has the ability to influence the price and margin, by suggesting different products dependant on lead times, promotions, alternative suppliers and programmes. Once the order is raised they will check the quotes to ensure that what has been ordered has been quoted and that the correct terms and conditions have been applied.

They may be required to manage aspects of the purchase order process by generating, distributing and administrating purchase orders. When necessary they will receive goods on behalf of the sales team and deal with the received goods appropriately.

They manage vendor costs in conjunction with commercial colleagues and ensure access to vendor pricing.

When sales orders are received they process and administer the sales orders. They administer general sales related documentation through receiving, labelling, sorting, filing and distributing as is required.

They capture data and maintain systems as is required by the sales process and sales team. They will also use the systems and data to produce reports when necessary.

In general they provide administrative support to the sales force when it is required. Their success is determined by the client service orientation, their team work and management skills and their ability to manage their assigned work processes.

**Behavioural Skills**

Sales Administrators have a proactive approach, pay attention to detail, have good verbal and written communication skills and have a service oriented aptitude. They demonstrate a positive attitude towards work and can manage assigned job processes. They are able to cope well under pressure and are well organised individuals. They have good interpersonal skills and can interact with a variety of internal and external stakeholders across all levels in the organization.

**What will make you a good fit for the role?**

**Equal opportunity employer**

NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.

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