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Partner Account Operations Manager

1 month ago

Jakarta, Indonesia HPE Full time

Partner Account Operations Manager

This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.

Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.

Global Operations prioritizes putting customers and partners first by developing the workforce of the future. This involves strategic, inclusive, and collaborative working culture. At our core, we strive to uphold HPE’s values - to partner, innovate and act - we are an organization that plan, source, and provide quality customer and partner experiences.

**_Responsibilities:

- **
- Contributes to the operational business relationship management of large accounts, may manage the operational business relationship of small, domestic accounts.
- Conducts and reviews moderately complex business analysis.
- Resolves operational issues, which may require collaboration with cross organizational teams, in support of the customer requirements.
- Conducts research, analyzes data, and presents findings for projects of moderate to high complexity.
- Performs operational performance reviews with the customer/partner and supports improvement plans. (Reviews typically include topics such as special pricing, inventory levels and procurement plans, delivery performance, claims, and disputes impacting the financial position of the account).
- Consults and advises on operational matters of low complexity to internal clients on peer level.

**_Education and Experience Required:

- **
- First-level university degree or equivalent experience.
- Typically 2-4 years of related experience with experience, preferably in Sales Operation Management.

**_Knowledge and Skills:

- **
- Strong communication skills (e.g. written, verbal, presentation); mastery in English and local language as well as other languages as required.
- Intermediate understanding of core company businesses and the revenue cycle.
- Strong research and analytical skills.
- Demonstrated familiarity with Microsoft Office tools, particularly Excel, Word, and PowerPoint.
- Basic project management skills.
- Developing ability to collaborate and network with other groups and functions to reach business objectives, in support of the customer/partner requirements.
- Developing ability to establish and maintain good relationships with external customers partners on peer level and one level above.

Join us and make your mark

We offer:

- A competitive salary and extensive social benefits
- Diverse and dynamic work environment
- Work-life balance and support for career development
- An amazing life inside the element Want to know more about it?

Then let’s stay connected

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

**Job**:
Sales Operations
**Job Level**:
Intermediate

**Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.**

HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.