Facility Workplace Manager

7 months ago

Jakarta, Indonesia JLL Full time

The Facilities Manager must be a team player, motivational leader, who will work across business units to establish a collaborative environment. Identify area of development for his /her staff. Drive the team to meet all key performance indicators as set out in the Account plan & SLA.

As the facilities manager, you’ll be working frequently with senior Leaders (within our client's organisation), and hence you will need to build strong relationships with them. Likewise, you’ll need to be proactive and engaging; and make sure that the stakeholders’ expectations are met.

**Customer Service / Client Engagement**:

- Create a fun and impactful client engagement strategy to facilitate better user experience.
- Engage with guests, employees and key stakeholders
- Build a team of ambassadors to deliver employee services that are authentic, caring and able to provide timely services
- Ensure effective communications and reporting to clients’ on operation matters
- Evaluate service response time and analyze occupants’ service request trends and suggestions
- Ensure feedback from client sessions is recorded and actioned to the satisfaction of the end user

**Leadership & Training**
- Actively encourage an environment that drive teamwork, co-operation & performance excellence
- Act as manager and a coach for the team ensuring high staff morale, trust and work ethics
- Ensure the team is well trained on all facilities policies, procedures and systems. Work closely with the JLL senior Account team to devise new and innovative methods of learning built around skill development, leadership and succession planning
- Assign buddies for new team members to ensure team work, consistency & rationalization of the team

**Facilities Operations**
- Manage & oversee office services (Soft & Hard) as part of the scope delivered
- Implement a Preventive and Planned Maintenance programme to minimise maintenance, repair and replacement costs together with minimising the risk of equipment failure.
- Ensure all technology platform are working as per its intent purpose and analytics are carried on a timely manner to ensure proactive response.
- Review operational SOP’s & propose / make changes as part f continuous improvement
- Manage minor A&A works / Churn in the office
- Able to liaise with any local / government agencies as part of operations
- Able to liaise with Landlord on lease management and contractual services delivered

**Procurement, Budget Management**
- Responsible for vendor procurement and ensure procurement compliance
- Co-ordinate and monitor the contractor management program
- Manage vendor services
- Manage Budgets

**Risk Management**
- Assist in the implementation of a property risk management program which identifies risks including occupational health and safety, fire safety and essential services and environmental.
- Ensure critical operations and sites are identified and addressed on a timely manner..
- Develop guidelines and strategies to protect health and safety of staff.
- Ensure disaster recovery and business continuity planning is implemented and maintained and align across the region.

**Reporting**:

- Ensure the monthly performance report is generated to meet SLA standards.
- Review monthly financial reports including the preparation of accruals and variance analysis with FMs

**Sounds like you?**

**What you will need for this role:

- **

**Experience**
- At least 8 -10 years’ experience in the hospitality or real estate industry with at a least 3-years’ Supervisory Experience / Managing Teams & office space
- Should have independently managed Office / Facility of more than 100 Pax with full / IFM service scope
- Comprehension of M&E services to ensure services are managed; although technical qualification / background is not mandatory

**Personal Skills**
- Strong communications and customer focus skills with the ability to interface and relate to the different stakeholders in the organization
- Strong written & verbal communications skills - Local Language & in English
- Confident, friendly & engaging
- Strong drive and persistence to achieve results
- Ability to challenge status quo

**Others**
- Exposed to working in a Multi-National environment / Organisation
- To be able to commute to office for any after office hours emergency
- Knowledge of occupational safety requirements & Local regulations

**_ JLL Privacy Notice_**

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it

  • Facilities Manager

    7 months ago

    Jakarta, Indonesia JLL Full time

    **JLL supports the Whole You, personally and professionally.** **Facilities Manager** **Workplace Dynamics - Integrated Facilities Management** **ROLE AND RESPONSIBILITIES** **Transforming to the Workplace Team of the future** - Develop existing and bring in new talent and capabilities into the Workplace Team - Introduce and leverage existing technology...

  • Workplace Experience Coordinator

    3 months ago

    Jakarta, Indonesia CBRE Full time

    **Workplace Experience Coordinator** **Job ID** - 186529**Posted** - 26-Sep-2024**Service line** - GWS Segment**Role type** - Full-time**Areas of Interest** Administrative, Facilities Management **Location(s)** Jakarta - Jakarta Raya - Indonesia **About the Role**: As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a...

  • Workplace Ambassador

    3 months ago

    Jakarta, Indonesia JLL Full time

    JLL supports the Whole You, personally and professionally. As a Workplace Ambassador at JLL, you'll be at the forefront of creating exceptional workplace experiences for our clients and their employees. You'll embody our commitment to shaping a brighter way by fostering welcoming, productive, and innovative work environments. In this role, you'll collaborate...

  • Facility Manager

    7 months ago

    Jakarta, Indonesia Siemens Full time

    **Facility Manager** We know that a business only thrives if our people are thriving. That’s why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you? **You’ll make an impact by** - To be responsible for all maintenance and...

  • Workplace Ambassador

    7 months ago

    Jakarta, Indonesia JLL Full time

    JLL supports the Whole You, personally and professionally. Workplace Ambassador Work Dynamics - Integrated Facilities Management As the Workplace Ambassador, you will be in charge of one of the busiest places in the office—the front desk. Constantly on the go, you’ll give our visitors a warm welcome, and guide them and our employees along the way. In...

  • Facilities Manager

    7 months ago

    Jakarta, Indonesia JLL Full time

    JLL supports the Whole You, personally and professionally. Facilities Manager Work Dynamics - Integrated Facilities Management **Duties & Responsibilities**: Provide the leadership to the Facility Management team on a client site The single point of Management Control for FM in the client site. Oversee the operation, staffing, performance and development...

  • Assistant Facility Manager

    7 months ago

    Jakarta, Indonesia JLL Full time

    JLL supports the Whole You, personally and professionally. Accountabilities Act as the single point of contact for the delivery of facilities management services to the client Manage the delivery team onsite to meet with the scope of works Develop and maintain a detailed understanding of the client’s business and the implications for JLL’s service...

  • Eap Counsellor

    7 months ago

    Jakarta, Indonesia Workplace Options Full time

    **Workplace Options**: Founded in 1982, Workplace Options is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51%...

  • Facility Manager

    6 months ago

    Jakarta, Indonesia Colliers International Full time

    Colliers’ operation in Indonesia dates back to 1988. Today, Colliers Indonesia is one of the largest, most respected real estate groups in Indonesia and its unique brand positioning is one of the company’s most valuable assets. As our brand has evolved, our core identity has remained the same. With the rapid growth of the property sector in Indonesia...

  • Facility Manager

    6 days ago

    Jakarta, Indonesia JLL Full time

    About JLL - We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an...

  • Clinical Psychologist

    2 days ago

    Jakarta, Indonesia Workplace Options Full time

    Workplace Options is the world’s largest independent wellbeing solutions leader that supports individuals to become healthier, happier and more productive, both personally and professionally. Service centers in the U.S., Canada, U.K., Ireland, Portugal, France, Belgium, UAE, Singapore, Japan, China, India and Indonesia support more than 75 million...

  • Facilities Manager

    2 days ago

    Jakarta, Indonesia CBRE Full time

    **Facilities Manager** **Job ID** - 198136 **Posted** - 02-Jan-2025 **Service line** - GWS Segment **Role type** - Full-time **Areas of Interest** Facilities Management **Location(s)** Jakarta - Jakarta Raya - Indonesia **About the Role**: As a CBRE Facilities Sr. Analyst, you will be responsible for a combination of advanced facilities work in...

  • Facility Engineer

    3 months ago

    Jakarta, Indonesia JLL Full time

    JLL supports the Whole You, personally and professionally. **Key Responsibilities**: Oversee the operation, maintenance, and repair of building systems, including HVAC, electrical, plumbing, and fire safety systems Develop and implement preventive maintenance programs to maximize equipment life and minimize downtime Manage energy consumption and identify...

  • Facilities & Event Coordinator

    7 months ago

    Jakarta, Indonesia JLL Full time

    **JLL supports the Whole You, personally and professionally.** **Facilities & Event Coordinator (Tech Company** **Work Dynamics - Integrated Facilities Management** Providing onsite support You will be the upper facilities management’s trusted right hand on all facilities-related activities. You’ll do this by performing routine site inspections to...

  • Facilities Engineer

    7 months ago

    Jakarta, Indonesia JLL Full time

    JLL supports the Whole You, personally and professionally. **1. Facility Maintenance**: Planning and executing facility maintenance programs to ensure the proper functioning of all mechanical, electrical, plumbing, and other building systems. This includes conducting regular inspections, identifying maintenance needs, and coordinating repairs and preventive...

  • Facility Manager

    6 days ago

    Jakarta, Indonesia JLL Full time

    About JLL - We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an...

  • Facilities Manager

    4 days ago

    Jakarta, Indonesia JLL Full time

    About JLL - We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an...

  • Office Facility

    7 months ago

    Jakarta, Indonesia Stockbit Full time

    Hi! We are looking for Office Facility & Management Lead to help us maintain a secure and well-functioning work environment. You will work to check devices, structures and systems (e.g. fire alarms and air-conditioners) on a regular basis and identify needs for repairs and renovations. You will also coordinate with external vendors, such as cleaners and...

  • Workplace Service

    7 months ago

    Jakarta, Indonesia PT Elabram Systems Full time

    Liaising with building engineering for office facility issues & maintenance (eg AC leakage, restroom issues, etc) - Office access card & building access management **Requirement** - Knowledge of Office Administrator responsibilities, systems, and procedures - Proficiency in MS Office (MS Excel and MS Word, in particular) - Education background in...

  • Facility Admin Lead

    7 months ago

    Jakarta, Indonesia JLL Full time

    JLL supports the Whole You, personally and professionally. **Responsibilities**: Develop and implement effective facility administration strategies, policies, and procedures. Manage facility budget, including forecasting, cost control, and expense tracking. Coordinate and supervise facility administration staff. Evaluate and negotiate service contracts with...