Cs/cx Staff

South Jakarta, DKI Jakarta Work Type: Full Time **What You'll Do**: - Ensure that the CS/CX team and Telesales team works in collaboration with all other business functions, consistently delivering great end-to-end customer experience across stages, channels and touchpoints in the customer journey.- - Enabling a two-way stream with customer facing teams...

Build personal, professional, and organizational capabilities not just to CS but also for FO team - Market & industry research for customer satisfaction to more proven CX score - Conduct Customer Emotion Experience Survey - Daily QC for CS and regular QC for product to ensure the product and service meet customer needs and exceed customer standard - Doing...

DepartmentProduct Management- LevelExperienced (Individual Contributor)- LocationIndonesia - JakartaThe Product Management team at Shopee is the key focal point between the business, engineering and design teams. The team is responsible for implementing strategy, road maps and features, while adhering to business goals. It covers all functions including but...

Monitor and evaluate data quality on Customer Data Platform (CDP) system. - Develop and evaluate data modeling for predictive analysis. - Create data visualization to support decision-making. - Provide data needed to support data-driven marketing or campaign strategy. - Coordinate with related parties to maintain CDP operation support. - Generate regular or...

CS/CX Jakarta Job Description: - Provide customers about product and service information - Able to quickly locate user problems and provide solution - Identify and escalate priority issues and solve the problems - Documenting all information according to Standard Operating Procedures - Conduct customer surveys to ascertain level of customer experience -...

Job Description: - Provide customers about product and service information - Able to quickly locate user problems and provide solution - Identify and escalate priority issues and solve the problems - Documenting all information according to Standard Operating Procedures - Conduct customer surveys to ascertain level of customer experience - Coordinate...

specifications - **Platform & Application Quality**:Coordinate with product, engineering, and QA teams to ensure platforms meet quality standards, monitor performance, and troubleshoot technical issues promptly. - **Student Experience (CX) Coordination**:Work with the CX team to enhance student learning experiences, manage issue escalation processes, and...

Conduct training to new and existing staff (e.g. new hire induction training, refresher training, CIS CS modules) - Ensure training materials are constantly updated and reviewed at regular interval - Support and work closely with CS sub-function managers/supervisors to conduct post-training evaluation and coaching to gauge training effectiveness, and...

Educational Level : S1 Area Placement : DKI Jakarta - Jakarta Timur **REQUIREMENT**: - S1 Teknik Informatika / Mesin / Elektro / Industri - Mahir mengoperasikan Ms. Office - Memiliki kemampuan & pengetahuan terkait sistem / website / aplikasi - Mampu bekerja secara profesional baik tim maupun individu - Memiliki kemampuan komunikasi yang baik - Fasih...

**Kualifikasi**: - Wanita, berusia **21 - 35** tahun. - Pendidikan **D3** segala jurusan. - Pengalaman sebagai **Staff Admin min. 3 tahun**. - Pengalaman sebagai **Leader / SPV / Koordinator min. 1 tahun**. - Expert Skill Ms. Office terutama Excel. - Detail, teliti, inisiatif, cepat belajar dan beradaptasi dengan hal baru. - Personality baik dan...

Job Description 1. Provide configuration design for Datacom link rebalancing and upgrade for all products : Cisco, Tellabs, CX, PE 2. Provide Datacom analysis and design for Datacom network improvement 3. IP filtering design for all products in order to manage CPU usage 4. Analysis and provide design for LTE traffic rebalancing under Datacom ring...

Deskripsi Pekerjaan Melayani setiap pelanggan yang berkunjung - Pria (Videogrpaher, Public Relation) - Wanita (Manager, Beutician,Asisten Apoteker, CS, Videographer, Public Relation, Tiktok Creator) - Pendidikan mínimal D3 atau S1 lebih diutamakan (Manager, Beutician) - Pendidikan mínimal SMA / SMK, D3 dan S1 bidan atau perawat diutamakan (Beutician, CS,...

We are seeking suitably qualified individuals to join us as: **Operational Staff** **Job Descriptions**: - Schedule the teaching and learning activities - Carry out administrative activities that support Operational activities. - Following the mutually agreed operational schedule and activities. - Conduct daily progress reports or daily activities reports...

We are seeking suitably qualified individuals to join us as: **Operational Staff** **Job Descriptions**: - Schedule the teaching and learning activities - Carry out administrative activities that support Operational activities. - Following the mutually agreed operational schedule and activities. - Conduct daily progress reports or daily activities reports...

5,600,000 IDR ~ 6,000,000 IDR - Jakarta- Education: Minimum Diploma Degree from any major - Language: English communicative level - Experience: Minimum 1-year experience as Administration Staff/Customer Support/Customer Service or related position - Skills: MS Office (especially Excel for keeping track of sales and inventory), Basic mathematical skills will...

**WE DRIVE FOR QUALITY AND EXCELLENT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.** DHL pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. The more people we connect with, the better life will be on our planet. Are you interested to join the world's most international company and...

Daily Monitoring Integration system with merchant Develope/fixing/add feature plugin Handling issue from CS/Internal Fixing/adding docs online, offline, template Fixing feature project Meeting with merchant/ Internal Proven work experience as amobile developer Experience with web service integration (REST JSON) & using source code management...

Daily Monitoring Integration system with merchant Develope/fixing/add feature plugin Handling issue from CS/Internal Fixing/adding docs online, offline, template Fixing feature project Meeting with merchant/ Internal Proven work experience as amobile developer Experience with web service integration (REST JSON) & using source code management...

**Sales Marketing Staff** - Meet student enrollment targets by doing work that supports marketing activities including: telemarketing, making offers, promotions, canvassing, etc. - Carry out administrative activities that support marketing activities. - Following the mutually agreed marketing schedule and activities. - Conduct daily progress reports or daily...

**Sales Marketing Staff** - Meet student enrollment targets by doing work that supports marketing activities including: telemarketing, making offers, promotions, canvassing, etc. - Carry out administrative activities that support marketing activities. - Following the mutually agreed marketing schedule and activities. - Conduct daily progress reports or daily...