Branch Manager

1 week ago


Central Kalimantan, Indonesia Ruangguru Full time
Job Responsibilities
  1. Direct all sales and marketing initiatives in branch.
  2. Assess local market conditions, identifying current and prospective sales opportunities.
  3. Evaluate competitors' pricing and sales initiatives.
  4. Fulfill goals and metrics (NPS, improve grades).
  5. Collaborate with the Sales Team to drive sales.
  6. Oversee all facilities and operational aspects, including product distribution (modules, merchandise, app access).
  7. Manage the customer experience (end-to-end customer journey).
  8. Coordinate and manage branch staff (administration, teachers, security, office personnel).
  9. Collaborate with the Product Team on application-related matters.
  10. Direct and monitor the academic process in the branch (scheduling, quality control, pedagogy, class ratings).
Minimum Requirements
  1. Bachelor's Degree from any major in a reputable university.
  2. 1-3 years of leadership experience in Sales & Marketing/Business Development/Business Operations (advantageous if from an educational and/or start-up company).
  3. Good communication skills in Bahasa Indonesia and English.
  4. Detail-oriented and customer service oriented.
  5. Good knowledge of people management.
  6. Some knowledge or experience in K-12 Education (SD, SMP, SMA Grade).
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