Sales Officer Development Program

4 days ago

Jakarta, Jakarta, Indonesia Infinid Indonesia Full time

Join our Sales Officer Development Program to make a real impact. We are looking for young, smart, and ambitious recent graduates eager to kickstart their careers in sales. This program is designed to fast-track your growth with hands-on training, uncapped earning potential, and a clear path to becoming a top-performing sales professional.

Key Responsibilities:

  1. Sales and Customer Engagement
    1. Lead Engagement: Proactively connect with inbound leads through calls, WhatsApp, and emails to understand their financial needs and guide them toward the best loan solutions, making a tangible difference in their lives.
    2. Meet and Exceed Sales Targets: Consistently work towards achieving or surpassing defined sales targets, contributing to both personal and company success.
    3. Storytelling Mastery: Use compelling narratives to showcase how our products can solve real problems and empower customers to achieve their goals.
    4. Sales Pipeline Management: Monitor and drive the sales process from initial contact to closure, ensuring clients receive timely and effective solutions to meet their needs.
    5. Customer Profiling: Gain deep insights into customers' goals and challenges, tailoring strategies to deliver personalized financial solutions that help them succeed.
  2. Customer Relationship Management
    1. Empathy in Action: Build strong, trusting relationships by actively listening and understanding the unique challenges customers face, offering solutions that genuinely improve their lives or businesses.
    2. Customer Insights: Gather valuable insights to improve the customer experience and ensure long-term satisfaction, contributing to a more inclusive and effective financial ecosystem.
  3. Process Management
    1. Integrated Sales Process: Ensure a seamless journey for customers, collaborating with internal teams to resolve bottlenecks.
    2. CRM Utilization: Maintain accurate records of all interactions and sales activities in the CRM system.

Minimum Requirements:

  1. Educational Background
    1. Degree: Bachelor's degree (Strata 1) in any field; preference for Economics, Finance, Marketing, Business Administration, or Engineering.
    2. Experience: Fresh graduates or candidates with less than 2 years of work experience.
  2. Skills and Competencies
    1. Core Skills
      1. Communication Skills: Clear, confident, and persuasive in verbal and written communication.
      2. Sales Aptitude: A natural ability to influence others and guide conversations toward outcomes.
      3. Customer Orientation: A knack for understanding customer needs and building trust.
      4. Problem-Solving: The ability to address objections or concerns creatively and constructively.
    2. Preferred Competencies
      1. Empathy: Can relate to and understand customers' situations, showing genuine care.
      2. Tech-Savvy: Comfortable or willing to learn using tools like CRM systems, Office, and communication apps (e.g., WhatsApp, email).
      3. Resilience: Maintains energy and positivity even after facing rejection.
      4. Storytelling: Can craft compelling narratives around product features and customer benefits.
  3. Personality Traits
    1. Results-Oriented: Driven by targets, with a clear focus on achieving goals.
    2. Energetic and Positive: Displays enthusiasm and confidence during interactions.
    3. Coachability: Open to feedback and willing to learn and adapt quickly.
    4. Self-Motivated: Demonstrates initiative and the ability to work independently after initial guidance.
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