Branch Manager

6 days ago


Tangerang, Banten, Indonesia Ruangguru Full time
Responsibilities
  • Direct all sales and marketing initiatives in branch
  • Assess local market condition, identify current and prospective sales opportunities
  • Assess the competitor's pricing and sales initiatives
  • Fulfill goals and metrics (NPS, improve grades)
  • Collaborate with Sales Team in driving sales
  • Direct and oversee all facilities and operational aspects, including product distribution (modul, merchandise, apps access)
  • Oversee customer experience (end to end customer journey)
  • Coordinate and manage branch staff (admin, teachers, security, office boy)
  • Collaborate with Product Team for application-related matters
  • Direct and monitor the academic process in branch (scheduling, quality control, pedagogy, class rating)
Qualifications
  • Bachelor's Degree from any major in a reputable university.
  • 1-3 years leadership experience in Sales & Marketing/Business Development/Business Operations (advantageous from educational and/or start-up company).
  • Good communication skills in Bahasa Indonesia and English.
  • Detail and customer service oriented.
  • Good knowledge in people management.
  • Some knowledge or experience in K-12 Education (SD, SMP, SMA Grade).
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