Head Of Operations
3 weeks ago
Responsibilities:
- Hires, schedules, supervises, trains and coordinates sales force of every store.
- Ensures controls are in place to safeguard inventory controls.
- Manages finance such as budget and purchasing.
- Develops initiatives to build sales, profitability and guest counts.
- Responsible for the physical/aesthetic maintenance of the outlets and cafe.
- Manages F&B budget and costs.
- Orders, maintains and inventories to purchasing division.
- Develops operational procedures for unit.
- Maintains and implements standards of quality in all food and beverage service operations.
- Carries out supervisory responsibility following policies and procedures.
- Ensures all safety and security systems and procedures are followed to ensure health and safety of employees and guests.
- Ensures established standards of food safety and sanitation are maintained.
- Oversees correct receipt, storage and handling of food and beverage products to ensure quality and freshness at all times.
- Performs other duties as assigned.
Qualifications:
- Knowledge and understanding of organization, goals, and objectives, and policies and procedures.
- Knowledge of basic F&B practices, protocols and procedures.
- Possess strong interpersonal skills to effectively communicate with staff, coworkers, and general public.
- Knowledge of profit and loss (P&L) statements.
- Proficiency in Microsoft Word, Excel, Outlook, and Point Of Sales (POS) systems.
- Possess self-motivational skills and hands-on management approach.
- Possess impeccable service standards and attention to detail.
- Possess strong skill in organization and efficiency.
- Possess experience in managing multi-unit food service facilities.
- Ability to work a flexible schedule to include evening and weekend assignments.
- Ability to work in a multi-ethnic/multi-cultural environment.
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