Head of Operations

1 week ago


Jakarta, Jakarta, Indonesia Straits Financial Group Full time

Head, Operations Department

Straits Financial Indonesia is a subsidiary of the Straits Financial Group, part of CWT Group, a global logistics and financial services company based in Singapore. Straits Financial Group offers a range of financial services, primarily focusing on brokerage services for commodity & financial derivatives, and OTC-cleared products.

We are looking for a dynamic individual to join the Operations Department as Head of Department to manage a team of 3 to perform post trade processing, clearing and settlements for Exchange Traded Derivatives. The incumbent will report to the local Country Head with functional reporting to Head of Group Operations in Singapore.

Key Responsibilities:

  • Oversee and run the daily operational activities with the team, namely:
  • Ensure trades & journals are booked in back office system accurately and promptly for processing.
  • Ensure customers statements are accurate and issued on a timely manner.
  • Ensure timely settlements and resolve any transactional or settlement issues.
  • Perform position and equity reconciliation between internal system against brokers/ counterparties and resolve any discrepancies.
  • Attend to trade and/or positions related enquiries or issues from clients and/or counterparties.
  • Management reporting on daily volume and revenue.
  • Initiate solutions and active communications with relevant stakeholders to remediate /resolve problems pertaining to trades, commission or cash.
  • Implement control procedures to close out control deficiencies and reduce operational risk.
  • Review and update Operations SOPs when required.
  • Recommend and drive process improvement and contribute to the continuous development of process automation and digitalization.
  • Participate in User Acceptance Testing of any system enhancement and/or for system migration.
  • Participate in workgroup meetings to identify operational support & develop any new procedures required to support new business lines/initiatives.
  • Coaching, motivation and grooming team members for skills enhancement and career progression.

Requirements:

  • Minimum 10 years of experience in Operations, handling post trade processing and settlements in the financial industry.
  • Have good understanding of Exchange traded Futures & Options.
  • Candidates in team lead or managerial role in past experiences will be preferred.
  • Bachelor degree in Banking, Finance or Accounting.
  • Meticulous and a fast learner with excellent problem-solving skills.
  • Process-oriented & control focused with a good understanding of risk and the impact of errors yet can drive change.
  • Good written & spoken English due to need to liaise with Headquarter in Singapore.
  • Required to work on public holidays due to nature of the business.
  • Good interpersonal and communication skills.
  • A good team player with positive and can-do attitude.
Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Other

Industries

Financial Services and Securities and Commodity Exchanges

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