Regional Customer Service and Operation Manager

Our team in South Jakarta currently has an opening for a Manager, Customer Service YOUR ROLE & RESPONSIBILITIES Improve Customer Service Experience. Engage with Customer and Facilitate Growth and Support Commercial Team. Taking Ownership of customer issues and problem solver. Issuing clear direction and deploying strategies and guidance to CS Team. Analyse...

Executive recruitment company Monroe Consulting Group is recruiting on behalf of our respected client, a fast-growing logistic software company, in hiring Regional Account Manager. This role will be located in Jakarta, Indonesia.Job ResponsibilitiesLead regional Key Account Management team for Indonesia, Thailand, Malaysia, Vietnam, and Philippines.Develop...

About Our Client Our client is an authorized car distributor company. As a Regional Sales Manager, you will be responsible to create sales strategies, sales planning, and maintaining dealer performance in the Sumatera and Kalimantan region. Job DescriptionDealer Performance: Analyze sales performance and market share of each dealership in your...

About Our Client Our Client is a European based Food Company. They have solid presence globally and currently looking to expand their business to Indonesia. Job Description Key Responsibilities:Develop and execute the Sales strategy to drive profitable growth and business development Manage Food Service accounts at a national level Develop the chain of...

Develop and lead a highperforming customer care team to deliver topnotch service that aligns with our company's standards and customer satisfaction goals. Design and implement training programs to equip team members with the necessary skills and knowledge. Offer ongoing support and guidance to team members, fostering a culture of excellence and continuous...

Regional Marketing Communications ManagerTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, abilities, ethnicity and generations. Together, we are...

About Our ClientOur client is a rapidly growing Global Cloud Computing company, supporting over 200 business operations across different markets and various industries. Indonesia's proven track record over the past year has resulted in them further investing and expanding their manpower in Indonesia. Currently looking for a Jakarta-based Sales Operations...

Position objective:To enhance customer satisfaction, ensuring customer needs are fulfilled as per business strategy. To be customer facing, providing customers differentiated SCM services as per business strategy. To manage Order-To-Cash processes and KPIs e.g., order management, delivery management, billing management, and handle customer complaints, etc....

Deal directly with customers either by telephone, electronically or face to face Respond promptly to customer inquiries Handle and resolve customer complaints Obtain and evaluate all relevant information to handle product and service inquiries Provide pricing and delivery information Perform customer verifications Set up new customer accounts Process...

Job Number Job Category Rooms & Guest Services OperationsLocation Le Méridien Jakarta, Jalan Jenderal Sudirman, Jakarta, Jakarta, Indonesia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYServes as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of...

About Our Client We are currently partnering with an IT infrastructure company who is currently expanding their business to Indonesia and is looking for a competent Operations Director to help them in this time of growth. Job Description Financial Accountability: You will have bottom-line responsibility for our market unit's service and project business,...

LOCATION: Semarang, IndonesiaOur client is the world's largest die-casting machines manufacturer. Our Client engages in the design, manufacture, and sale of die-casting machines, plastic injection molding machines, and computerized numerically controlled machining centers. There are several manufacturing bases in Shenzhen, Zhongshan, Ningbo, Shanghai, Fuxin,...

About Our Client My client is one of the Fastest Growing Fintech company. Job Description Lead the finance function for our South East Asia operations, ensuring compliance with regional regulations and corporate financial policies.Oversee the end-to-end finance, accounting, and tax processes, including financial reporting, budgeting, forecasting, and...

Align technology vision with business strategy by integrating company processes with the appropriate technologies. Develop strategic roadmaps for Data Centers, Applications, Servers, Storage and monitoring tools aligning with IT roadmapResponsible for keeping all the IT equipment and services running meeting the agreed Service Level AgreementManages and...

About Our Client We are currently partnering with one of the leading Data Center company in Indonesia who is looking for a Operations Manager to help them in this time of growth. Job Description Manage the day-to-day operations of the data center facility, including monitoring and maintenance of MEP systems to ensure uninterrupted service.Develop and...

About Our Client Our client is a stable logistics company, has been providing logistics solution and positive impacts to business across Indonesia for decades. Currently, they are looking for Head of Operations to support and provide a customised transport solutions includes, competitive rates, an authentic approach to real customer service and a proactive...

Executive recruitment consultant Monroe Consulting Group Indonesia is recruiting on behalf of Multinational Hospital Provider. Our client is seeking for Customer Experience Manager position. This job will be based in Jakarta, Indonesia.Responsibilities:Develop and implement strategies to enhance overall patient experience within the hospital. Collaborate...

About Our Client My Client is a leading microfinance institution dedicated to empowering individuals and communities through financial inclusion. With a strong presence nationwide, we provide accessible financial services to thousands of customers, helping them achieve their financial goals and dreams. Job Description Lead and oversee our nationwide...

About Our Client Our client is one of the fastest growing companies in Indonesia with global presence. We are looking for highly driven individuals with logistics experience and spirit of innovation to further develop the logistics division. Job Description Help to build the logistics strategy for Indonesia's operation from scratch. Create and recommend...

About Our Client Our client is a global cloud provider with presence across continents and provide solutions in multiple domains. Job Description A Senior Services Engineer will be responsible for:Responsible for designing and delivering end-to-end solutions in the cloud computing field, leading system integration, handling engineering problems and closed...