Strategy & Projects (Customer Service) - Spx Express (Di Yogyakarta)

4 days ago

Yogyakarta, Indonesia Shopee Full time

Department
- LevelExperienced (Individual Contributor)
- LocationIndonesia - Yogyakarta
- Plan and execute project-based tasks focused on improving customer service processes and performance.
- Drive critical projects in a fast-paced environment to achieve key customer service objectives.
- Ensure the effective and timely implementation of ongoing initiatives by coordinating with other departments.
- Track key operational metrics and provide regular updates on business performance and project implementation.

**Requirements**:

- Ability to analyze data, interpret insights, and translate them into actionable recommendations.
- Strong storytelling and visualization skills for PowerPoint presentations.
- Creative thinker with excellent collaboration and relationship management abilities.
- Strong skills in MS Excel and Google Sheets.
- Capable of managing end-to-end projects, multitasking, and handling multiple stakeholders effectively.
- Native fluency in Bahasa; English proficiency is a plus.
- Eager to learn about and implement process optimization strategies.
- Ability to manage multiple projects and engage with various stakeholders simultaneously.

  • Strategy & Projects (Customer Service) - (DI Yogyakarta)

    1 week ago

    Yogyakarta, Yogyakarta, Indonesia SPX Express Full time

    Job DescriptionPlan and execute project-based tasks focused on improving customer service processes and performance.Drive critical projects in a fast-paced environment to achieve key customer service objectives.Ensure the effective and timely implementation of ongoing initiatives by coordinating with other departments.Track key operational metrics and...

  • Kurir Delivery

    1 week ago

    Yogyakarta, Yogyakarta, Indonesia SPX EXPRESS YOGYAKARTA Full time

    SPX EXPRESS YOGYAKARTA sedang membuka lowongan untuk posisi Penuh waktu Kurir Delivery di Yogyakarta, Jogja. Lamar sekarang untuk menjadi bagian dari tim kami.Persyaratan untuk peran ini:Mencari kandidat untuk bekerja pada:Senin pagiSelasa pagiRabu pagiKamis pagiJumat pagiSabtu pagiMinggu pagiTidak diperlukan pengalaman kerja untuk posisi iniGaji yang...

  • Customer Support Operations Supervisor

    4 days ago

    Yogyakarta, Indonesia Shopee Full time

    Department - LevelExperienced (Team Lead) - LocationIndonesia - Yogyakarta - Mengelola dan memantau seluruh kegiatan operasional SPX Customer Operations Team berjalan dengan lancar. - Memberikan pelayanan pada pelanggan dengan merencanakan, serta menerapkan strategi operasional SPX Customer Operations Team. Meningkatkan sistem, proses, dan memastikan...

  • Delivery Driver

    1 week ago

    Yogyakarta, Yogyakarta, Indonesia SPX EXPRESS YOGYAKARTA Full time

    SPX EXPRESS YOGYAKARTA sedang membuka lowongan untuk posisi Paruh waktu Delivery Driver di Karangwaru, Jogja. Lamar sekarang untuk menjadi bagian dari tim kami.Persyaratan untuk peran ini:Tersedia jam fleksibelTidak diperlukan pengalaman kerja untuk posisi iniGaji yang diinginkan: Rp4,000,000 - Rp6,000,000 per bulanKualifikasi: Berdomisili di Yogyakarta,...

  • Delivery Rider

    1 week ago

    Yogyakarta, Yogyakarta, Indonesia SPX EXPRESS YOGYAKARTA Full time

    SPX EXPRESS YOGYAKARTA sedang membuka lowongan untuk posisi Penuh waktu Delivery Rider di Karangwaru, Jogja. Lamar sekarang untuk menjadi bagian dari tim kami.Persyaratan untuk peran ini:Tersedia jam fleksibelTidak diperlukan pengalaman kerja untuk posisi iniGaji yang diinginkan: Rp3,000,000 - Rp4,000,000 per bulanKualifikasi: Berdomisili di Yogyakarta,...

  • Customer Support Operations Supervisor

    1 week ago

    Yogyakarta, Yogyakarta, Indonesia SPX Express Full time

    Job DescriptionMengelola dan memantau seluruh kegiatan operasional SPX Customer Operations Team berjalan dengan lancar.Memberikan pelayanan pada pelanggan dengan merencanakan, serta menerapkan strategi operasional SPX Customer Operations Team. Meningkatkan sistem, proses, dan memastikan kelancaran komunikasi perihal masalah atau isu di operasional dengan SPX...

  • Daily Worker Kurir

    1 day ago

    Sleman, Yogyakarta Special Region, Indonesia SPX EXPRESS YOGYAKARTA Full time

    SPX EXPRESS YOGYAKARTA sedang membuka lowongan untuk posisi Kasual/Temporer Daily Worker Kurir di Ngaglik, Jogja. Lamar sekarang untuk menjadi bagian dari tim kami.Persyaratan untuk peran ini:Tersedia jam fleksibelTidak diperlukan pengalaman kerja untuk posisi ini Berdomisili di Yogyakarta, Sleman, Bantul, Gunungkidul, Kulonprogo Pendidikan minimal SD...

  • Quality Matter Expert

    2 weeks ago

    Yogyakarta, Indonesia Shopee Full time

    DepartmentOperations- LevelExperienced (Team Lead)- LocationIndonesia - YogyakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

  • Quality Assurance Team Leader

    2 weeks ago

    Yogyakarta, Indonesia Shopee Full time

    DepartmentOperations- LevelExperienced (Team Lead)- LocationIndonesia - YogyakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

  • Customer Support Operations Team Leader

    2 weeks ago

    Yogyakarta, Indonesia Shopee Full time

    DepartmentOperations- LevelExperienced (Team Lead)- LocationIndonesia - YogyakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...