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IT Support

2 weeks ago

Jakarta, Indonesia Swift Logistic Solutions Full time

Manage IT infrastructure, monitoring, and reports.
- Day-to-day support to ensure the smooth running of the computers, network, printers, PDA, Barcode Scanner, and other devices as well as end-users requirements.
- Troubleshoot and resolve IT issues, maintain and update technical support documentation
- Implement and monitor IT security
- Problem analysis includes performing troubleshooting.
- Handle IT asset management, and maintain inventory.

Diploma or degree in Computer Sciences, Information Technology or a related field preferred. Minimum 2 years of relevant experience operating in a similar role

Hands-on experience in Windows server administration and basic knowledge in Linux server administration

In-depth knowledge of computer hardware, software, and OS (Windows, Linux, and macOS)

Understanding of TCP/IP, IP addressing, and LAN Technology including switching and routing fundamentals

Familiar setup and configuration of network devices such as firewall, switch, router, IP phones, wireless controller, and access points using Fortinet, Unifi, and Mikrotik.

Familiar setup and configuration Active Directory, and network-attached storage (NAS).

Professional Certification - Fortinet NSE/CCNA/MTCNA is a plus

Knowledge of basic SQL is a plus