People - Learning & Development Program Management

4 days ago

Jakarta, Indonesia Shopee Full time

DepartmentPeople- LevelExperienced (Individual Contributor)- LocationIndonesia - JakartaThe People team plays a crucial organisational role in Shopee by channeling important resources to key functions in the company — from hiring the right talents, to developing employee-focused learning initiatives, and building a supportive environment for our employees to thrive in. At the core of Shopee’s success lies the talent and dedication of our employees. As our business expands, so does the need to grow with our employees. Browse our People team openings to see how you can make an impact with us.
- Act as Learning & Development (L&D) main point of contact for all learning enquiries and learning updates for their respective Departments. Any learning needs, requests, and liaison will come through the Learning Business Partner (LBP)
- Support in the full cycle of Learning Needs Analysis (LNA) and training content customisation for Department-specific training
- Establish clear and regular communication channels with Department HRBPs, Leads, Managers, and Heads to support any pain points and needs that may arise
- Keep track of any learning-related issues or pain points, while providing relevant recommendations and coordinating the end-to-end implementation of the proposed programs/trainings/e-learnings
- Work together with the L&D Programs, L&D Trainers, and L&D Virtual E-Learning teams to design and develop programs that fulfil the needs of their respective departments
- Oversee and manage the end-to-end coordination of Department specific L&D programs and training, liaising with both internal and external stakeholders
- Conduct research, data analysis and/or prepare reports (e.g. training effectiveness, impact)
- Present reports and updates to stakeholders, such as Department HRBPs, Leads, Managers, and Heads

**Requirements**:

- Minimum Bachelor holder in Human Resources or related field
- At least 7+ years experience in Learning & Development
- Basic experience in design and data analysis is a plus
- Fast-learner with strong time management skills to deliver work on time
- Detail-oriented and well-organized in a fast-paced environment
- Good communication and interpersonal skills
- Known for a can-do spirit
- Comfortable working independently and in a team
- Proficient in Google and Microsoft Office products such as Excel and PowerPoint

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