Restaurant Manager

5 days ago

Badung, Indonesia PT Prima Ria Semesta Full time

Job Description (Duties & Responsibilities):
1. Operational Management
- Oversee and ensure the smooth daily operations of the restaurant.
- Develop and implement SOPs to enhance efficiency and service quality.
- Maintain food, beverage, and service quality according to company standards.

2. Human Resource Management
- Recruit, train, and evaluate restaurant staff performance.
- Build a strong team and improve employee productivity.
- Schedule work shifts and ensure compliance with company policies.

3. Customer Service
- Handle customer complaints professionally and find the best solutions.
- Enhance customer experience through friendly and responsive service.
- Develop strategies to increase customer acquisition and loyalty.

4. Business Strategy & Development
- Analyze industry trends and competitors to improve restaurant competitiveness.
- Develop marketing and promotional strategies to attract new customers.
- Oversee menu innovation and collaborate with the kitchen team for product development.

**Qualifications & Requirements**:
1. Minimum education: Bachelor’s/Diploma degree in Management, Hospitality, Tourism, or a related field.
2. 3-5 years of experience in the same position (Restaurant Manager or equivalent).
3. In-depth understanding of restaurant operations and the F&B industry.
4. Strong leadership, team management, and communication skills.
5. Ability to work in a dynamic and high-pressure environment.
6. Proficient in financial analysis and restaurant marketing strategies.
7. Familiarity with restaurant management software or POS systems is a plus.
8. Willing to work flexible hours, including weekends and holidays.

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