Technical Support

Responsibilities: - Assisting with product implementation, demos, and training sessions on cloud -based platforms (e.g., Zoho). - Providing support through email and chat for technical inquiries and issue resolution. - Diagnosing and resolving basic application/platform issues with guidance from senior team members. - Analyzing user needs and assisting in...

1. Responsible for dealing with various technical issues at the Southeast Asia customer site, carrying out on-site technical support, and on-site work coordination. 2. Responsible for carrying out AOG support work for Southeast Asian customers. 3. Responsible for collecting and feeding back information on Southeast Asia customers\' needs and fleet...

**Responsibilities**: - Execute SQL queries for data checks and issue investigation. - Collaborate with Product, IT, and Operations teams to resolve tickets efficiently. - Maintain and update technical documentation using Notion, Jira, or ticketing tools. - Perform API endpoint testing using Postman. - Provide technical support to internal users and...

Jobs Specification: Male / Female max 30 years old Having minimum 1 year experience of IT Desktop Support / Technical Support Minimum D3 / S1 IT,Computer Science or its equivalent Capable to assists customer and resolve any issues related PC,Notebook,Printer & Scanner Have a basic knowledge of networking Job description: Capable to assists customer and...

Job Title : Technical Support (Jakarta)Job Descriptions :Provide on-site and remote technical support based on client needsProvide on-site and remote troubleshooting for hardware and software issuesConduct installation, robots mapping, configuration, and maintenance of productsCollaborate and coordinate with technical support team for complex issue...

**Jakarta**: **Indonesia**: We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. Technical Support Engineer Responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. For more complex problems that require nuanced...

Peluang KarirPT Sirius Digital Solusindo sedang mencari kandidat energik dan berorientasi pada solusi untuk bergabung dengan tim Technical Support kami di Jakarta. Sebagai Technical Support, Anda akan menjadi titik kontak utama bagi pelanggan kami dan bertanggung jawab memecahkan masalah teknis, meningkatkan pengalaman pengguna, dan memastikan kepuasan...

**The following is a Job Description for this position**: - Ensure products/services function as expected and resolve customer issues. - Provide product education, activation, and support. - Coordinate with internal teams (Engineer/Product Team). - Use ticketing systems (JIRA) actively. - Maintain customer satisfaction. **The following are the requirements...

Responsibilities:Handle daily technical issues related to internal applications and operational systems.Analyze and troubleshoot application, database, and business process errors.Execute SQL queries for data checks and issue investigation.Collaborate with Product, IT, and Operations teams to resolve tickets efficiently.Maintain and update technical...

**Requirement**: - Male, maximum 28 years old - Education Min. Diploma Degree - At least mínimal 1 year experience in the related field - Proviciency in Microsoft Office (especially Excel, Spreedsheet, Gdrive) - Good Communication and Good Attitude - Having experience in Telecomunication Industry is a plus **Cp : 0822-9550-7400 (Piki)** Jenis Pekerjaan:...