Online Sales Manager
7 days ago
Produce, develop and implement strategic planning to achieve sales target and expanding the online sales area
Leading Online Sales & Customer service team
Design and Continuously update standar operation operation and knowledge base to ensure the team was in the same page and knowledge
Collaborating with internal departments to ensure the prompt solution for each customer enquiries.
Deliver outstanding sales & customer experience at all times by supervising team daily operations.
Coach the team to ensure best possible solution to customer
Make sure the team has high product knowledge and able to provide excellent customer experience
Male / Female
Minimum Bachelor degree. Preferably from a top university.
Minimum 3 years experience on leading a high performance team in related fields. Preferably has experience in retail or managing store (groceries / fresh produce).
High empathy and service oriented, Having a “people-first” attitude.
Fluent in english both written and speaker
Excellent communication skill (structure and persuasive),high attention to detail
Strong problem solving and analytical skills.
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