Vp, Operations

7 days ago

Jakarta, Indonesia Shae Group Full time

**Immediate interviews this week — contractor, start ASAP**:
**Title: VP, Operations — Remote (Contractor)**
**Location: Remote - Preference Philippines; South East Asia; Poland; Romania; Ukraine**
**Base fee: USD $1,500-$2,500 / MONTH + Performance Incentives (Paid via Wise or bank direct deposit)**
**Employment type: Contractor, Full-Time**
**Company: Shae Group**

**Who We Are**
We are a global AI-powered technology and services group operating multiple brands across health, wellbeing, and performance. We’re AI-first, outcome-obsessed, automation-heavy, and scale through tight systems, high standards, and radical transparency. We adopt AI across strategy, operations, marketing, product, and client experience — and hire people who are AI-savvy, adaptive, and results-driven.

**Who You Are**
You are a high-agency operator with deep experience in AI/tech services and ops. You translate strategy into quantified OKRs/KPIs and consistently deliver. You have deep experience in SaaS sales, shipped RevOps and service-management programs, understand DORA/Accelerate metrics, are fluent in security & compliance (SOC 2/ISO 27001/NIST CSF), and design interoperable, shared services across brands. You communicate crisply at the executive table and dive deep with operators when required.

** Responsibilities**:

- Run the company operating cadence (OKRs, QBRs, MBRs), dashboards, variance management and reporting.
- Build and own the RevOps stack (CRM Marketing Ops Success/Support Billing & Collections) and ensure forecast accuracy.
- Implement fit-for-purpose ITIL 4-lite practices (Incident, Change, Problem management, SLAs) and institutionalize DORA/Accelerate metrics.
- Lead security & compliance readiness (SOC 2, ISO 27001, NIST CSF) and vendor risk/commercial strategy.
- Ensure every new funnel, program or product integrates cleanly into our architecture (intake design test launch hypercare) and build a high-performing operations org (RevOps, ServiceOps, Data, Automation).

**Requirements**:
**Must-have qualifications**:

- 8+ years’ experience in operations, RevOps, or technical program leadership in AI/tech services or SaaS environments, with proven outcomes.
- Direct experience building RevOps stacks, service-management practices, and measurable OKR frameworks.
- Fluency in security & compliance frameworks (SOC 2, ISO 27001, NIST CSF) and vendor risk management; strong executive communication.
- Advanced Experience using GHL (GoHighLevel) CRM.

** Nice-to-have**:

- Experience with DORA/Accelerate metrics and partnering with Product/Engineering to improve flow.
- Prior leadership building cross-brand shared services, platform consolidation, or long-form program launches.

**Benefits**

**Compensation & performance bonuses**:
Base Salary: USD $1,500-$2,500 per month (experience-based).
Performance incentives: Per project/ brand/ funnel

**Payment & contractor terms**:
Independent Contractor status only. Payment in USD via Wise or bank direct deposit. Invoicing monthly. No employee benefits; paid time off available for strong performance and exceeding KPIs.

** How to apply**:

- Self-schedule an 18-minute prescreen AI one-way video interview
- Complete a 3rd-party personality profile

**Closing note

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