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Head, Growth

2 weeks ago

Jakarta, Indonesia Grab Full time

Job Description:
**Life at Grab**
At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

**Get to Know the Team**
You will be leading Grab Jabodetabek territory team growth task force that oversee overall demand generation strategy including branding/placement strategy and private/government partnership deal shaping. The team is responsible for developing the right strategy to effectively grow multi-vertical demand on each area in Jabodetabek, perform offline competitor research to support decision making on consumer acquisition, and leading key strategic project involving business development & public affairs.

**Get to Know the Role**
This position is intended to support head of Jabo strategy and portfolio by managing cross-function special projects and providing in-time data analysis, competitor/industry benchmark, as well as key metric monitoring. The key success factor for this role is the one that has excellent critical thinking skills and project management (breakdown problem, finding the hypotheses, test the hypotheses, steered a project end-to-end, and ensuring the results are sustainable). On top of that, having experience on data analysis and product management will be the plus point.

**The Day-to-Day Activities**:

- Gather information about the user (customer) insight and voice of customers that can be used for product/marketing team to improve their features and growth performance.
- Define right strategy to grow active users on the high potential cities within Jabodetabek area with sustainable financials
- Managing special projects and PMO; ensuring stakeholders are carrying out their tasks and deliverables effectively
- Supporting product operation team, to define design of experiment. Crafting the right problem statement, success metric, and parameter of A/B testing
- Collaborating with other department members, leaders, and other stakeholders in defining, prioritizing, and assigning relevant PICs to various deliverables. The main interaction will be with marketing, business development, demand planning, marketplace, and public affairs team.
- Documenting the project's impact to Grab Indonesia top line (revenue or number of transaction)

**The Must-Haves**:

- Minimum have 8 years working experience
- A Bachelor's degree, preferably in Business/Management, Statistics, or Engineering field
- Effective communicator to both technical and business audiences
- Passionate about solving problems - possesses a relentless need for investigation and data exploration
- Results and detail-oriented, with strong intuitions on how to solve problems creatively and quickly
- Experienced in product management lifecycle and design thinking
- Experienced on “growth” role and understanding analytics methodology like funnel and cohort analysis
- Foundation in data analysis using BI tools like SQL, R, Phyton, Tableau, Power BI, Ms. Excel, or similar tools will be a plus
- Relevant work experience as growth team, business/data analyst, PMO, business process improvement, or management consultant
- Experience in business growth/strategy and/or tech consulting Industry would be an advantage

**Our Commitment**
We recognize that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers.

**About Grab**
Grab is the leading superapp platform in Southeast Asia, providing everyday services that matter to consumers. Today, the Grab app has been downloaded onto millions of mobile devices, giving users access to over 9 million drivers, merchants, and agents. Grab offers a wide range of on-demand services in the region, including mobility, food, package and grocery delivery services, mobile payments, and financial services across 428 cities in eight countries.

Join us today to drive Southeast Asia forward, together