IT Operation Staff

6 days ago

Jakarta, Indonesia ATI Business Group Full time

**Role of Purposes**:
IT Operation Staff is a position within the IT Operation Division and will report directly to IT Ops Leader. IT Operation Staff responsible for manage, maintain, and repair IT system, includes diagnose and repair faults, resolve network Issues (Routing and Switching), install and configure hardware and software.

**Responsibilities**:
Installing and configuring computer hardware, software system, networks, printers and scanners

Resolve network issues (Routing and Switching)

Monitor and maintain computer systems and networks.

Responding promptly to service issues and requests

Troubleshoot and resolve issues with software or hardware

Setting up account for new users

Repairing and replacing equipment as necessary

Testing and evaluate new technology

**Be Part of ATI Journey**:
Our aim at ATI Business Group in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and scalable people resources on demand. ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002 we now have over 700 employees providing services to our clients across the globe.
Have a minimum 1-year experience in a similar position

Must be able to work in shifting and roaster arrangements (able to work shifts that include days, nights, and public holidays).

Proficient in English both written & verbal

Intermediate in hardware and software installation

Have a passion towards IT and new technology

Have a good understanding of network topology

Have an experience in Routing and Switching (Microtics and/or Cisco)

Capable to operate and maintain an active directory server

Have MTCNA/CCNA certification is an advantage

Willing to work at Gambir, Jakarta Pusat

Willing to work at North Point, BSD City

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